Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Text Form Fields do not export with inDesign CC 2018 14.0

    Form Fields do not export at all in the PDF when exported in the current version of inDesign. I am using the same exact settings as I did before I updated, and links DO work. Form fields just do not appear.

    To recreate:
    1) Make boxes where fields are required (in this case, on its own layer, which is visible and active)
    2) Using the Buttons and Forms panel, convert them to text boxes
    3) Export to PDF, making sure that the boxes for exporting interactive elements are checked, and the dropdown says to include appearance

    Resulting PDF does not…

    1 vote

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  2. 1 vote

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  3. When exporting a PDF to Adobe Indesign CC 14.0 (German), you can not enter individual pages in the area. The name "Custom" remains in the fi

    Version: Adobe Indesign CC 14.0 (German)
    Export -> Benutzerdefinierte Seiten
    you can not enter individual pages in the area. The name "Benutzerdefinierte Seiten" remains in the field.

    Result: a complete pdf with all pages

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    The export specific pages of a document to PDF, you have to enter them after selecting the ‘Range’ option.

    As for the name shown in the field when you select the ‘Create Separate PDF Files’ option, it is just for display, letting you know how the individual pdf files get named upon export.

    Adobe InDesign team

  4. Gradient background missing when export as PDF

    I just updated to the 2019 version of Adobe InDesign and was sent a file that was created with the same version. Some of the background was made using a gradient and disappears (becomes white) when I export to PDF. My colleague is able export and retain the gradient no problem, so it seems like it is a bug or setting that got changed. My InDesign expert colleagues tried basic troubleshooting and couldn't find the answer, so it doesn't seem to be obvious. Any ideas? Thanks!

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  5. exporting a book to PDF (dialogue box

    When exporting a book to PDF from Indesign CC2019 on Mac OSX Mojave, the export pdf dialogue box ("Generating PDF") displays (showing progress / page count) but it can't be hidden (or covered over) by switching to another app or browser window like it used to. Eg if it was z layers in CSS, it is always sitting on top and getting in the way of multi-tasking whilst exporting the book file.

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  6. Adobe PDF (Interactive)

    Error when exporting to Adobe PDF (Interactive)
    Indesign v14.0
    Mac OS x 10.13.6
    Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.

    Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot

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    Resolved For User  ·  amaarora responded

    Issue as described in the thread is not faced by the user. Therefore, closing the issue

  7. PDf

    I have updated to OSX 10.14 and now my InDesign freezes when I export a PDF. iMac specs attached. I have to force quit the application each time. The strange thing is that even though the app has frozen and the background task shows the PDF as partially complete it seems the PDF is actually being fully created.

    Running InDesign 13.1

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    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  8. Data Merge is not working as expected on Windows 10 - but fine on Mac Book Pro

    Data merge is not working as it was previously or as described in Help for Windows 10 - it works fine on Mac Book Pro - High Sierra... see attached images... on Windows it creates individual pages for each mail label instead of multiple instances of the text field on the same page... please repair... I have used this feature many times in the past - it is not working as expected.

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  9. Adobe Indesign CC 2018: Export to pdf does not maintain Indesign file layers structure

    Creating interactive pdf in InDesign may require controls to be placed in a strict vertical sequence.

    Exporting to interactive pdf from InDesign re-orders the layers and elements within those layers. This may break the functionality of the original structure as some buttons which control the appearance of others may no longer be accessible. The structure then has to be modified in Adobe Acrobat which is time consuming and awkward to do.

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  10. Licensing restriction in the Font issue, while using a FREE FONT

    Cannot export a PDF file while using a handwriting Font from many sources, even though they are Licence free.

    Here is the font Im trying (https://www.pelikan.com/pulse/Pulsar/de_DE.CMS.displayCMS.209793./schriften) after off course talked to the company asking for this issue. They confirm the font is free to use.

    Secondly I tryied differente font source and the problem remains.

    Any idea?

    1 vote

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  11. I'm using Windows with InDesign cc 2018, but I can't seem to export a single page from a multipage document.

    I know I can export separate pdf files, but I don't want 90 separate pages, I should be able to simply select one page and export it, with the printer's marks. I also tried to print to pdf using the print settings, but was unable to create a pdf file with the printer's marks and bleed, even though these were selected in the dialogue box.

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  12. inDesign Form Fields are Hidden in Acrobat after Export

    I created two form fields in inDesign using the Buttons and Forms panel. When I export my pdf (interactive), I cannot see the form fields. Interestingly enough, when I click "Prepare Form" in Acrobat, the form fields appear, and without doing anything, I can save the pdf and the form fields will continue to work as expected. Obviously this is much more time-consuming than if the fields were just visible by default.

    My document is very simple: 1 page, a couple lines, minimal text, some hyperlinks (which all function correctly), and the two form fields.

    I believe it has something…

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    The way you have described the issue you are facing is pretty simple and straight-forward. You don’t need to toggle any specific setting to specify Form Fields in InDesign or view them in Acrobat. The Form Fields are visible with a light-bluish background in Acrobat. Wonder what could be causing the issue to happen for you.
    Even though there doesn’t appear to be anything special in the document you are creating, could you share the same so that it can be looked at for troubleshooting?

    Adobe InDesign team

  13. Doesn't let me save in RGB

    InDesign CC2018

    I'm trying to save a PDF in RGB, but when you are in the output section to change from CMYK to RGB, it doesn't let me, it automatically changes to CMYK.

    Even if I start the file in Web version since the beginning.

    I tried with new files and it still doesn't let me.

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  14. When i go into File- Export, only the bottom half of the Export Adobe PDF pop up is showing up on my screen.

    THe PDF export window is not showing up in its entirely on my screen. The top half is missing so I cannot change and of my settings and I cannot grab the top of the pop up to move it down the page. So I cannot submit any pages to my printer since it's not set on the printer's settings. How can I move this pop up down on my screen?

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  15. Hyperlinks and Email addresses not working when exporting interactive PDF from InDesign CC 13.0 x64 on windows platform.

    My department is tasked with creating 508 accessible documents. In 2017 version of InDesign, we did not have any issues exporting documents containing hyperlinks or email addresses. Now when I run the accessibility report, every one of them fail. We absolutely need to find a fix for this so that we can meet our client needs.

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  16. Export Icon

    the icon while exporting PDFs has an animation next to the "arrange documents" icon at the top. this is minor but the last two frames of the saving animation are switched around. i dont know how to explain it so i guess you should just try saving a big PDF yourself and paying attention to the bar. again really minor but for a product meant for design, it feels like it could have been seen beforehand

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  17. When pasting or exporting, the Preview Panel will not resize, expands to the entire window

    When exporting or pasting in Indesign 2018, the preview panel will not resize.
    It expands to the entire window which there is no minimize button on top, only the cancel button. I have resize arrows but will not resize.

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  18. Wrong characters exported to PDF.

    My InDesign-Document uses 1 font only. After exporting a PDF, some character-combinations are replaced by a special character (see Screenshot). After closing and re-opening the document, the error doesn't appear again and the PDF file is exported normally.

    InDesign Mac CC 2018 (13.0.1)
    OS X Sierra 12.12.5
    Monotype Fontexplorer 6.0.3

    Thank you all!

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    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  19. Alternate text added to graphic missing in exported PDF when using Articles panel.

    1.) Apply alternate text to graphic using Object > Object Export Options.

    2.) Anchor graphic into frame

    3.) Add containing text frame to Articles panel.

    4.) Export to PDF including tags

    The result is that the exported PDF file doesn't have the alternate text applied

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    Issue is now fixed and is part of InDesign’s latest update, Id 13.1
    Please update your InDesign for the resolution of the issue.

    Thanks,
    Abhinav Kaushik

  20. image position changes on pdf export

    I am creating a 'flipbook' of images in InDesign, when I fullscreen the flipbook in InDesign all the image positions are correct and do not move, however when I export to a PDF and preview the flipbook using acrobat, the images do not retain their exact positions and move 1px or 2px on some pages. I have repeatedly checked the image positions in InDesign and and they are all fixed in the same position. Is there any option in the PDF output settings that ensures that the images will be 'anchored' to the correct position?

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