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Pasha

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  1. Can't open or place files from Windows Explorer

    1 vote

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    2 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Pasha commented  · 

    Steps to reproduce:
        1. Double-click an .indd file in Windows Explorer.
     
    Result:
    2. InDesign DOES open, but the file does not.

    Expected:
    2. InDesign opens and
    3. the file opens in InDesign.
     
    System info
        Application: InDesign v20.3.0.60
        OS: Windows v10.0.26100, RAM: 31.86 GB GB, CPUs (logical): 16

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    Pasha commented  · 

    Also cannot open or drag and drop from Bridge.
    Also can't edit a picture in a PDF in Acrobat. Usually I can right-click on a picture, choose Edit Image With, Photoshop... and it used to open in Photoshop. Now, it gives me an error message that it can't.

    Pasha shared this idea  · 

  2. not opening files

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    0 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

    Pasha shared this idea  · 

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