InDesign CC display error thin white line
InDesign CC 13.1 x64
In every document I open, everytime there's a single line in the top area of the document/artboard. It appears when you activate the
Overprint Preview with high quality. Then InDesign generates a thin white line 1px thick and 101px away from the top of the document. It
also keeps this position when I zoom in or out. Only if I begin to drag the view via the hand tool then the line is broken (obviously it
has some trouble to refresh complete).
The line generates on all pages no matter if there're images or graphics or text in the document on this page.
I discover this problem on both mac (MacOS Sierra) and pc (Win7 Prof. SP1 64 Bit).
You can only avoid this error by activate the ruler. Then the line disappears completely.
This workaround could be ok for me but sometimes I want to review my creation in high quality without the rulers or anything else
disturbing my view.
But there's no way to do that. The white line is displayed also in the presantation view.
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WyattDesigns commented
I'm also experiencing this white line issue.
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alexdauchez commented
Come one Adobe, this problem has existed for at least 5 years! See this thread : https://community.adobe.com/t5/indesign/why-are-there-white-lines-in-indesign-preview-mode/td-p/7329183?page=2
It's unbelievable you didn't solve it yet ! -
Torsten Hielscher commented
Thanks for your comments and replying to the same issue.
Since Adobe couldn't give support maybe it's a little bit helpful for you to know: On my side the error is only appearing when activate overprinting preview. So if you also activate the ruler then the thin line disappears. Thats not fine but it helps to proof the quality of the design without interruptions.
That's how it works for me.
But this is still no workaround for presenting designs on screen direct from InDesign to customers, colleagues etc. :(
I hope Adobe will take a look at the problem soon.
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Anonymous commented
A thin white horizontal line always appear on upper part of the screen in Presentation mode (when press Shift-W)
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Andreas Dobos commented
Have the same issue
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Torsten Hielscher commented
Thanks for your comment, Daryl! After a new cc-2019-update I was thinking "yeah, the probem was solved". But after different test with different files I figured out that the error is still existing. Maybe Adobe can check this problem once again?
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Darryl Robinson commented
I have had this white line issue in several versions. Must not be something they can fix.
The white line issue I have, the line will move depending if you zoom in or out.