InDesign hangs/crashes while publishing InDesign documents via Publish Online
Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.
- Indesign CC 2018 13.1.0 x64 Windows
- Click "publish online" from INDD or IDML file
- URL from the "publish online" command.
- Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.
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Véronique Meloche commented
I've also gotten this issue today. I used to be able to publish my document online no problem, the only minor things I tweaked were two text boxes (updating the date written on my document). Now all of a sudden I can't upload files with videos above 100mb. I tried on another adobe account on a different computer and could not do it either. I deleted previous published InDesign documents and still no luck. Is there a reason why we have a cap on video size now that we did not have at the end of last year (Dec 2023)? Same thing for me it gets stuck at 98% and then says error 16.
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HP commented
I have a recent MacBook Pro with Adobe 2021 apps. When in InDesign I want to publish a document online my entire computer crashes. Every time I try this happens.
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Bertrand Richer commented
In InDesign 2021, publish online refuses to complete. When we close the dialog box and reopen it later, it refuses to let us do another publish online.
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Maurice commented
I heard checking hide embed button or whatever it says when your at the publish online export box
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Tom commented
It just started today on my project. Up until this morning, the 250 page file complete with eight videos, animations, links, etc. all worked flawlessly -- and now nothing. (All I did was make a graphic adjustment and tweaked some text.) I logged out, cleared my cache, removed a backlog of files in the dashboard, rebooted, logged back in and created a simple one pager with a simple graphic - same result. It's citing Error #18.
In conducting a Google search, this issue has been going on for a number of years with apparently no resolve...what gives???
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Eight commented
Upload hangs at 98%. Happens to all documents. Macbook Pro; MacOS 10.13.6
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Eight commented
Same problem with me. Upload hangs at 98%. Happens to all documents. Deleting the file from dashboard an new upload brings same result. Very annoying.
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Anonymous commented
very frequent with me and very ennoying, why alway sat 98 % or sometime no transfer not possible, does not start after preparation of doc. phase
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Hello,
Does it happen with all of your documents or with a particular document ?
Thanks,
InDesign Team