123 results found

1. InDesign 2021 (InDesign 16.0) locked when left unattended for an hour.

   This was installed for me overnight, and appeared to be running as expected. When I left my computer running for an hour while I ate lunch I came back to find the application locked. When I tried to force it to quit the entire machine locked, and I was required to force it to shut down and restart.

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   As confirmed by the user, the issue is resolved.

   —
   Adobe InDesign Team

2. Share for review Icon is hiding content.

   The share for review icon is hiding my text in InDesign.

   Often I get text updated and users place the icon on top of the words.
   When I want to update the text, it is very difficult to see the text to update as the icon is placed right on top. Would be nice if I could move the icon a little.

   Thanks.

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   0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   You can click on the Eye icon at the bottom of the Review panel to temporarily hide the annotations and unhide them again by clicking again on the Eye icon.

   —
   Adobe InDesign team

3. Page numbering is broken

   Since the latest update (InDesign 15.1.2) you can no longer change the page numbering to roman numerals or a, b, c etc. When you make a new section and change the style of numbering system - nothing changes. You can also not make a page have a new number - for example change page 10 to page 20, it will remain as page 10. These are very important features of InDesign and need to be fixed as soon as possible.

   Step 1 - Menu - Layout - Number & section options
   Step 2 - Change page 1 to style 'i, ii, iii, iv ...'
   Expected result - pages numbered i, ii, iii etc.
   Actual result - no change
   Step 3: Change page 11 to page 1
   Expected result - page 11 is now labelled as page 11
   Actual result - no change

   Since the latest update (InDesign 15.1.2) you can no longer change the page numbering to roman numerals or a, b, c etc. When you make a new section and change the style of numbering system - nothing changes. You can also not make a page have a new number - for example change page 10 to page 20, it will remain as page 10. These are very important features of InDesign and need to be fixed as soon as possible.

   Step 1 - Menu - Layout - Number & section options
   Step 2 - Change page 1 to style 'i,… more

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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The issue was resolved by trashing preference and cache.
   Marking this as solved as confirmed by the user.

   —
   Adobe InDesign Team

4. Share for Review Comments Sign In Bug

   My idea is to let people comment on Share for Review for Indesign even if they don't have an Apple, Google, or Facebook account. Not sure why Adobe wouldn't allow people to enter their email as a guest to make comments? Makes no sense to me.

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   0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   As a ‘Reviewer’, you do not need to have Apple/Google/Facebook account. You can Review as a Guest.

   The ‘Designer’, when he creates and sends the link to you (the Reviewer), has to create a ‘Public Link’ in InDesign. When you as the reviewer open that Public Link, you can Review and Comment as a ‘Guest’.

   Hope it helps and you will be able to use Share for Review feature and find it useful.

   —
   Adobe InDesign team

5. File Info box not displaying CC2020 15.1.1

   File Info box not displaying when trying to add metadata. CC2020 15.1.1, Mac OS Catalina 10.15.5, external Dell monitor. I have tried reopening and overwriting preference files then restart. I have tried deleting library cache for cc15 and then restart. I have disconnected external monitor and restarted. Only solution has been to reopen as cc2019 doc and add there, but some clients make additional changes in 2020 and send back so I still have same issue. I keep having to force quit to get program to restart each time I try and open file info.
   I saw someone had issue in 2019, but no responses had been noted. Mine DOES work in 2019, but bugs in 2020, so I try not to use it.

   File Info box not displaying when trying to add metadata. CC2020 15.1.1, Mac OS Catalina 10.15.5, external Dell monitor. I have tried reopening and overwriting preference files then restart. I have tried deleting library cache for cc15 and then restart. I have disconnected external monitor and restarted. Only solution has been to reopen as cc2019 doc and add there, but some clients make additional changes in 2020 and send back so I still have same issue. I keep having to force quit to get program to restart each time I try and open file info.
   I saw someone had issue… more

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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   As confirmed by the user, the issue is resolved with the latest InDesign 2020.1.2(v15.1.2.226).

   —
   Adobe InDesign Team

6. Share for Review: Image Quality

   Can we have an option where Share > Share for Review has a high-quality view as opposed to the low-res preview (see file attached- Review (left) and Original (right)) please?

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   4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Share for Review is to quickly share a design that is still a work-in-progress with the Reviewer(s) for quick feedback. Since the review opens in a browser for the reviewer, it has to load quickly even on slow networks, that’s why the image quality has been kept low deliberately so that the page loads quickly without long wait times. Using high-res views will slow down the loading of pages in the browser considerably, marring the experience.

   Hope this helps.

   —
   Adobe InDesign team

7. Share for Review

   Share for Review does not seem to be working even after another update.

   I sent an invitation by "Invite Only". My client received an email with a link and the only 2 options available for my client are "Sign in with an Adobe ID" – 99% of my clients will not HAVE or NEED an Adobe ID.

   The second option is "Enter a password if one has been shared with you." Unfortunately, I was not given the option to set up a password. However, when posting publicly I could.

   And lastly, when I update the file (link), there was no notification email sent to inform my client that the file had been modified, yet I am getting email notifications. Maybe that's because I have an Adobe ID.

   I tried creating a new test but it look as though all the comments go away if one chooses that route. But if I have to go that route, honestly, I'd rather just keep emailing clients.

   @Adobe, right now, all the potential is there for something great. However, this is an epic fail in my eyes. And mostly, I'm really getting tired of feeling like I'm a beta tester.

   @Adobe: One last thing, when you fix this, as I am sure you will. MAKE IT THE SAME ACROSS ALL OF YOUR PRODUCTS FOR CONSISTANCY. Please.

   Share for Review does not seem to be working even after another update.

   I sent an invitation by "Invite Only". My client received an email with a link and the only 2 options available for my client are "Sign in with an Adobe ID" – 99% of my clients will not HAVE or NEED an Adobe ID.

   The second option is "Enter a password if one has been shared with you." Unfortunately, I was not given the option to set up a password. However, when posting publicly I could.

   And lastly, when I update the file (link), there was no… more

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   2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   If client does not have Adobe ID and does not want to create one (it’s free to create), then instead of choosing to send an ‘Invite Only’ Share for Review link, designer should send a ‘Public’ link to the reviewers.

   —
   InDesign team

8. Share for Review access settings - Public Link not available

   I am trying to use the new Share for Review option. As outlined here, I should be able to switch the access options from invitation only to public which should give me the option to have people without an Adobe account review the content by simply inputting a password for access. However, I cannot switch from invitation only to public as I simply have the invitation only option as a fixed option and no dropdown to choose from. Is there an option somewhere that I need to enable first so I can publicly share these files for review? As of right now, as helpful as the review function is, I cannot use it if my reviewers first have to sign up for an Adobe account. That kind of defeats the purpose.

   I am trying to use the new Share for Review option. As outlined here, I should be able to switch the access options from invitation only to public which should give me the option to have people without an Adobe account review the content by simply inputting a password for access. However, I cannot switch from invitation only to public as I simply have the invitation only option as a fixed option and no dropdown to choose from. Is there an option somewhere that I need to enable first so I can publicly share these files for review? As of… more

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   2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Based on feedback received from the user, marking this as ‘Resolved for User’.

   —
   Adobe InDesign team

9. Resizing object with 'Auto-Fit' enabled now broken in 15.1

   In version 15.0.3 and earlier, if you enabled the 'Auto-Fit' option and then resized an object by entering values in the Width or Height fields the content would resize along with the frame (as expected).

   With 15.1 this no longer works. The frame resizes but the content doesn't. Only way for 'Auto-Fit' to behave as expected is to drag the frame handles.

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   1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   Based on our interaction, the issue is resolved for customers

   Thanks

10. Share for review annotations not showing up in InDesign

    In using the new Share for Review this morning from today's update to v15.1 we did a test document that included some drawing annotations. The comments showed up as expected in InDesign but not the drawing annotations. I have tried toggling on and off the eye in the review panel and nothing happens like it does in the web browser.

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    Resolved For User  ·  3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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11. Text disappears after hitting 'Accept' in PDF comments

    ID 15.0.3

    Just started getting our client to use PDF Comments (instead of printing, writing on, then B&W scanning, then emailing back), I've imported the comments, then hit 'Accept' over the text amends he's made, the text then deletes/disappears. There's no styling or rules or anything else applied, it's just straight text.

    Screen shot had 4 price points on, but after hitting accept, it's gone. If I change the price manually and leave any original text (to see what happens) such as the $ symbol, then hit 'Accept', the manually altered text stays, but the $ disappears.

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    2 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The right tool to be used in Acrobat to achieve the desired result has been suggested to the user.

    —
    Adobe InDesign team

12. "Balance Ragged Lines" does nothing

    When activating it on the Paragraph panel or in the Paragraph styles, there's no change in the paragraph at all.

    I'm using MacOS 10.15.4 (19E287), and the latest version of InDesign 15.0.2.

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    When Composer (in Paragraph panel flyout menu) is set to Adobe Paragraph Composer, “Balance Ragged Lines” works correctly. It won’t work with Adobe Single-Line Composer.

    —
    Adobe InDesign team

13. InDesign 15.0.2 hangs on auto flow on primary text frame

    InDesign 15.0.2 Mac OS X Catalina 10.15.4 MBP 15" 2019
    ID hangs up when trying to let InDesign create about 100 additional pages with auto flow on the primary text frame from a placed docx. Can't attach the file due to my customer's copyright policy.

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As per the customer, the issue is no longer reproducible.

14. InDesign 15.0.2 won't open

    The new 15.0.2 version on a Mac will continue to bounce and not open. The splash screen doesn't show and the app will not respond. I have let the app try to open for an extended period of time, but after 10 minutes of just bouncing and not opening, the app has to be force quit.

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    Hi,
    As confirmed by the user, The issue is resolved.
    The issue was related to few bad fonts housed within the system fonts folder..

    Regards
    InDesign Team

15. InDesign 2020: crashing, undo doesn't work, missing fonts, text wrap is broken, so many bugs

    The Undo bug is back. I tried to undo some text (in a table) and it reverted the document back to the previous save and then crashed.

    On re-opening, ID complains that it can't find my installed fonts that I used in the document. They show up in the document, it just complains that they are not there. These are fonts that I bought and installed, so I know they are available.

    I have also been having problems with text wrap not working half the time. I set a box (I've tried both image and text boxes) to text wrap and nothing will happen. Text still flows under the box. Sometimes it works. Sometimes it suddenly starts working on things that wouldn't text wrap the day before, so there is no way to try to repeat the bug to figure out the trigger.

    Also, the mechanism to convert a 2020 document back to 2019 so I can actually get things done with working software doesn't work, go fig. It crashed when I tried to use it.

    InDesign 15.0.1
    MacOS 10.15.3

    The Undo bug is back. I tried to undo some text (in a table) and it reverted the document back to the previous save and then crashed.

    On re-opening, ID complains that it can't find my installed fonts that I used in the document. They show up in the document, it just complains that they are not there. These are fonts that I bought and installed, so I know they are available.

    I have also been having problems with text wrap not working half the time. I set a box (I've tried both image and text boxes) to text wrap… more

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As per the customer, the issue got resolved by uninstall and re installation of InDesign 2020.

16. hangs on export to epub3

    I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

17. Proportion lock is ignored when scaling.

    I've placed a bitmap on my page. When scaling it with the scaling tool and the proportion lock engaged, proportions aren't maintained.

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    3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Scaling with the Scale Tool scales the objects without taking into consideration the Constraint Lock icon, it works independently of the state of this icon. Only when you use the W & H fields, the Constraint icon is used.
    So, it is not a bug. You can also see this work similarly in Adobe Illustrator too.

    —
    Adobe InDesign team

18. InDesign 2020 not tagging lists properly on export to Interactive PDF

    If a paragraph style is used to define a tag for export to PDF, all numbered and bulleted lists used with that style inherit the same tag, rather than the list tag <L>, <LI>, etc.

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    Hi,
    Please use a separate style for the bullets with tag set to [Automatic]
    You are experiencing the issue due to an accessibility related bug fix done in v15.0

    See https://helpx.adobe.com/indesign/kb/fixed-issues.html
    Issue fixed: List should not export as List Tag if another tag is assigned

    Please let us know in comments section if it is otherwise.

    Thanks

19. Backwards apostrophe

    The "right-single-quote" mark (i.e. apostrophe) in InDesign is rendering backwards, ONLY with the font that I'm using (Acme Gothic). The apostrophe is correct with other fonts, and on other Adobe products (Illustrator and Photoshop). It's specifically when using this font, and in InDesign. It's even using the correct character (’) but it's appearing backwards. It also exports backwards in a PDF as well. I'm using Adobe InDesign 2020 on a Macbook Pro.

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The ’ for the font Acme Gothic has been set to Mirrored in your text frame, that’s why it is rendering backwards.

    To change all instances of this, highlight it with the mouse, right-click, the choose ‘Load Selected Glyph in Find’. The Find/Change dialog opens with the selected glyph already in the Find Glyph field – its Unicode ID is 201B. To change the Glyph to the non-mirrored one, just type 2019 in the Unicode ID field . Then click Change All. It will change all instances of the mirrored apostrophe with the non-mirrored apostrophe.

    Hope it helps.

    —
    Adobe InDesign team

20. Longtime UI spelling error "Centre"

    Why is it that for many years now the spelling of "Centre" (as in: Centre Justify) has not yet been fixed in the Windows versions of InDesign? The MacOS versions are correct.

    "Centre" is "re" when used in "Shopping Centre".
    Center is "er" when used in the middle of something, such as Alignment.

    All of your other products properly use "Center" ... but, for whatever reason, InDesign (including the latest CC 2020) for Windows has failed to fix this.

    Please keep in mind that it's fixed on the MacOS versions. Thus, it MUST be considered an inconsistency and a bug.

    Please, please, please... fix this TINY problem. It's SO easy to fix!

    Thnak-you <grin>

    Allan

    P.S. Please note that this is not the first time I have logged this bug. I did so years ago. So, I DO apologise for this duplication... but... come-on... just fix it already!

    Why is it that for many years now the spelling of "Centre" (as in: Centre Justify) has not yet been fixed in the Windows versions of InDesign? The MacOS versions are correct.

    "Centre" is "re" when used in "Shopping Centre".
    Center is "er" when used in the middle of something, such as Alignment.

    All of your other products properly use "Center" ... but, for whatever reason, InDesign (including the latest CC 2020) for Windows has failed to fix this.

    Please keep in mind that it's fixed on the MacOS versions. Thus, it MUST be considered an inconsistency and a bug.

    … more

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Closing this issue.

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    Adobe InDesign team