117 results found

1. Share for Review

   Share for Review does not seem to be working even after another update.

   I sent an invitation by "Invite Only". My client received an email with a link and the only 2 options available for my client are "Sign in with an Adobe ID" – 99% of my clients will not HAVE or NEED an Adobe ID.

   The second option is "Enter a password if one has been shared with you." Unfortunately, I was not given the option to set up a password. However, when posting publicly I could.

   And lastly, when I update the file (link), there was no notification email sent to inform my client that the file had been modified, yet I am getting email notifications. Maybe that's because I have an Adobe ID.

   I tried creating a new test but it look as though all the comments go away if one chooses that route. But if I have to go that route, honestly, I'd rather just keep emailing clients.

   @Adobe, right now, all the potential is there for something great. However, this is an epic fail in my eyes. And mostly, I'm really getting tired of feeling like I'm a beta tester.

   @Adobe: One last thing, when you fix this, as I am sure you will. MAKE IT THE SAME ACROSS ALL OF YOUR PRODUCTS FOR CONSISTANCY. Please.

   Share for Review does not seem to be working even after another update.

   I sent an invitation by "Invite Only". My client received an email with a link and the only 2 options available for my client are "Sign in with an Adobe ID" – 99% of my clients will not HAVE or NEED an Adobe ID.

   The second option is "Enter a password if one has been shared with you." Unfortunately, I was not given the option to set up a password. However, when posting publicly I could.

   And lastly, when I update the file (link), there was no… more

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   2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   If client does not have Adobe ID and does not want to create one (it’s free to create), then instead of choosing to send an ‘Invite Only’ Share for Review link, designer should send a ‘Public’ link to the reviewers.

   —
   InDesign team

2. Share for Review access settings - Public Link not available

   I am trying to use the new Share for Review option. As outlined here, I should be able to switch the access options from invitation only to public which should give me the option to have people without an Adobe account review the content by simply inputting a password for access. However, I cannot switch from invitation only to public as I simply have the invitation only option as a fixed option and no dropdown to choose from. Is there an option somewhere that I need to enable first so I can publicly share these files for review? As of right now, as helpful as the review function is, I cannot use it if my reviewers first have to sign up for an Adobe account. That kind of defeats the purpose.

   I am trying to use the new Share for Review option. As outlined here, I should be able to switch the access options from invitation only to public which should give me the option to have people without an Adobe account review the content by simply inputting a password for access. However, I cannot switch from invitation only to public as I simply have the invitation only option as a fixed option and no dropdown to choose from. Is there an option somewhere that I need to enable first so I can publicly share these files for review? As of… more

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   3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Based on feedback received from the user, marking this as ‘Resolved for User’.

   —
   Adobe InDesign team

3. Resizing object with 'Auto-Fit' enabled now broken in 15.1

   In version 15.0.3 and earlier, if you enabled the 'Auto-Fit' option and then resized an object by entering values in the Width or Height fields the content would resize along with the frame (as expected).

   With 15.1 this no longer works. The frame resizes but the content doesn't. Only way for 'Auto-Fit' to behave as expected is to drag the frame handles.

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   1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   Based on our interaction, the issue is resolved for customers

   Thanks

4. Share for review annotations not showing up in InDesign

   In using the new Share for Review this morning from today's update to v15.1 we did a test document that included some drawing annotations. The comments showed up as expected in InDesign but not the drawing annotations. I have tried toggling on and off the eye in the review panel and nothing happens like it does in the web browser.

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   Resolved For User  ·  3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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5. Text disappears after hitting 'Accept' in PDF comments

   ID 15.0.3

   Just started getting our client to use PDF Comments (instead of printing, writing on, then B&W scanning, then emailing back), I've imported the comments, then hit 'Accept' over the text amends he's made, the text then deletes/disappears. There's no styling or rules or anything else applied, it's just straight text.

   Screen shot had 4 price points on, but after hitting accept, it's gone. If I change the price manually and leave any original text (to see what happens) such as the $ symbol, then hit 'Accept', the manually altered text stays, but the $ disappears.

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   2 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The right tool to be used in Acrobat to achieve the desired result has been suggested to the user.

   —
   Adobe InDesign team

6. "Balance Ragged Lines" does nothing

   When activating it on the Paragraph panel or in the Paragraph styles, there's no change in the paragraph at all.

   I'm using MacOS 10.15.4 (19E287), and the latest version of InDesign 15.0.2.

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   3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   When Composer (in Paragraph panel flyout menu) is set to Adobe Paragraph Composer, “Balance Ragged Lines” works correctly. It won’t work with Adobe Single-Line Composer.

   —
   Adobe InDesign team

7. InDesign 15.0.2 hangs on auto flow on primary text frame

   InDesign 15.0.2 Mac OS X Catalina 10.15.4 MBP 15" 2019
   ID hangs up when trying to let InDesign create about 100 additional pages with auto flow on the primary text frame from a placed docx. Can't attach the file due to my customer's copyright policy.

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   As per the customer, the issue is no longer reproducible.

8. InDesign 15.0.2 won't open

   The new 15.0.2 version on a Mac will continue to bounce and not open. The splash screen doesn't show and the app will not respond. I have let the app try to open for an extended period of time, but after 10 minutes of just bouncing and not opening, the app has to be force quit.

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   Resolved For User  ·  amaarora responded

   Hi,
   As confirmed by the user, The issue is resolved.
   The issue was related to few bad fonts housed within the system fonts folder..

   Regards
   InDesign Team

9. InDesign 2020: crashing, undo doesn't work, missing fonts, text wrap is broken, so many bugs

   The Undo bug is back. I tried to undo some text (in a table) and it reverted the document back to the previous save and then crashed.

   On re-opening, ID complains that it can't find my installed fonts that I used in the document. They show up in the document, it just complains that they are not there. These are fonts that I bought and installed, so I know they are available.

   I have also been having problems with text wrap not working half the time. I set a box (I've tried both image and text boxes) to text wrap and nothing will happen. Text still flows under the box. Sometimes it works. Sometimes it suddenly starts working on things that wouldn't text wrap the day before, so there is no way to try to repeat the bug to figure out the trigger.

   Also, the mechanism to convert a 2020 document back to 2019 so I can actually get things done with working software doesn't work, go fig. It crashed when I tried to use it.

   InDesign 15.0.1
   MacOS 10.15.3

   The Undo bug is back. I tried to undo some text (in a table) and it reverted the document back to the previous save and then crashed.

   On re-opening, ID complains that it can't find my installed fonts that I used in the document. They show up in the document, it just complains that they are not there. These are fonts that I bought and installed, so I know they are available.

   I have also been having problems with text wrap not working half the time. I set a box (I've tried both image and text boxes) to text wrap… more

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   Resolved For User  ·  amaarora responded

   As per the customer, the issue got resolved by uninstall and re installation of InDesign 2020.

10. hangs on export to epub3

    I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

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    Resolved For User  ·  amaarora responded

    As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

11. Proportion lock is ignored when scaling.

    I've placed a bitmap on my page. When scaling it with the scaling tool and the proportion lock engaged, proportions aren't maintained.

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    2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Scaling with the Scale Tool scales the objects without taking into consideration the Constraint Lock icon, it works independently of the state of this icon. Only when you use the W & H fields, the Constraint icon is used.
    So, it is not a bug. You can also see this work similarly in Adobe Illustrator too.

    —
    Adobe InDesign team

12. InDesign 2020 not tagging lists properly on export to Interactive PDF

    If a paragraph style is used to define a tag for export to PDF, all numbered and bulleted lists used with that style inherit the same tag, rather than the list tag <L>, <LI>, etc.

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    Hi,
    Please use a separate style for the bullets with tag set to [Automatic]
    You are experiencing the issue due to an accessibility related bug fix done in v15.0

    See https://helpx.adobe.com/indesign/kb/fixed-issues.html
    Issue fixed: List should not export as List Tag if another tag is assigned

    Please let us know in comments section if it is otherwise.

    Thanks

13. Backwards apostrophe

    The "right-single-quote" mark (i.e. apostrophe) in InDesign is rendering backwards, ONLY with the font that I'm using (Acme Gothic). The apostrophe is correct with other fonts, and on other Adobe products (Illustrator and Photoshop). It's specifically when using this font, and in InDesign. It's even using the correct character (’) but it's appearing backwards. It also exports backwards in a PDF as well. I'm using Adobe InDesign 2020 on a Macbook Pro.

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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The ’ for the font Acme Gothic has been set to Mirrored in your text frame, that’s why it is rendering backwards.

    To change all instances of this, highlight it with the mouse, right-click, the choose ‘Load Selected Glyph in Find’. The Find/Change dialog opens with the selected glyph already in the Find Glyph field – its Unicode ID is 201B. To change the Glyph to the non-mirrored one, just type 2019 in the Unicode ID field . Then click Change All. It will change all instances of the mirrored apostrophe with the non-mirrored apostrophe.

    Hope it helps.

    —
    Adobe InDesign team

14. Longtime UI spelling error "Centre"

    Why is it that for many years now the spelling of "Centre" (as in: Centre Justify) has not yet been fixed in the Windows versions of InDesign? The MacOS versions are correct.

    "Centre" is "re" when used in "Shopping Centre".
    Center is "er" when used in the middle of something, such as Alignment.

    All of your other products properly use "Center" ... but, for whatever reason, InDesign (including the latest CC 2020) for Windows has failed to fix this.

    Please keep in mind that it's fixed on the MacOS versions. Thus, it MUST be considered an inconsistency and a bug.

    Please, please, please... fix this TINY problem. It's SO easy to fix!

    Thnak-you <grin>

    Allan

    P.S. Please note that this is not the first time I have logged this bug. I did so years ago. So, I DO apologise for this duplication... but... come-on... just fix it already!

    Why is it that for many years now the spelling of "Centre" (as in: Centre Justify) has not yet been fixed in the Windows versions of InDesign? The MacOS versions are correct.

    "Centre" is "re" when used in "Shopping Centre".
    Center is "er" when used in the middle of something, such as Alignment.

    All of your other products properly use "Center" ... but, for whatever reason, InDesign (including the latest CC 2020) for Windows has failed to fix this.

    Please keep in mind that it's fixed on the MacOS versions. Thus, it MUST be considered an inconsistency and a bug.

    … more

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Closing this issue.

    —
    Adobe InDesign team

15. Output intent broken in 2020

    Seems that Indesign 2020 shouldn't have been released since one of the most important things is broken.

    We tell our customers to use PDF/X4 to export pdf's so that we get a correct output intent profile in the pdf.
    The problem is that it doesn't seem to matter what color settings I have, the output intent is always set to US Web Coated in the Output tab of the export window. So now everyone has to change the output profile manually in the output tab to the color profile setup in color settings. This is really bad and alot of customers that don't know about this will get really bad printing results from this.

    Seems that Indesign 2020 shouldn't have been released since one of the most important things is broken.

    We tell our customers to use PDF/X4 to export pdf's so that we get a correct output intent profile in the pdf.
    The problem is that it doesn't seem to matter what color settings I have, the output intent is always set to US Web Coated in the Output tab of the export window. So now everyone has to change the output profile manually in the output tab to the color profile setup in color settings. This is really bad and alot of… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    It looks like the Synchronize Color Settings in Bridge was not syncing the color settings in InDesign. Changing the settings once again in Bridge sorted out the issue of synchronization.
    Based on this information, closing the thread.
    Thank you Anders for prompt back & forth communication and help in troubleshooting the glitch.

    —
    Adobe InDesign team

16. thumbnails of links not available in Indesign 2020

    when i'm placing images (psd files) in indesign, there are no thumbnails of the links.

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As per our discussion, the issue is not with the thumbnail on the links panel, but rather the one on the place dialog.

    This thumbnail is governed by the OS and Windows OS does not generate the psd thumbnail and just shows the psd file icon as the thumbnail.

    Thanks

17. exportar a SWF

    Hola!! la nueva versión de indesign no tiene la opción de exportar a SWF !!!!!!

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Hemos eliminado la opción de exportar a SWF en InDesign 2020.

    —
    Adobe InDesign team

18. InDesign 15.0 Smart Guides problem on converted files

    After the 15.0 update InDesign does not show Smart Guides on files that are saved with the older version of InDesign. New blank documents show Smart Guides as they should but if I open (convert) old file to 15.0 Smart Guides stop working. So when I drag elements they don't snap to each other or center to the page for example.

    I'm working on Windows 10.

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Resolved For User  ·  Abhinav Kaushik responded

    Based on the discussion with the user on email, closing this thread for now.

    -InDesign Team

19. insert Previous or Next page number does not work

    insert Previous or Next page number does not work. I want to have folios of "Pages 1 and 2" where I need to have the next page#. Inserting a marker (previous page or Next page results in the current page number.

    Mac version 14.03

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    10 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The proper way to use this feature has been explained. It works like this:

    The extra text frame (containing the Previous/Next Page Number) need not be linked to the text frame to which it refers. It just has to touch that text frame.

    The way this feature works is that you have a text frame that contains some text on a certain page. That text continues on a different page that is random. So, for example, in a magazine, you have an article that starts on page 11, and then it continues on page 80. In that case, you will create a separate text frame on page 11, make it touch the text frame that contains the article and put "Continued on Page . Similarly, on page 80, you will create a separate text frame and make it touch the article and put "Continued from Page .
    When you do that, on Page 11 you will see “Continued on Page 80” and on Page 80 you will see “Continued from Page 11”. And this remains dynamic in the sense that if you add or delete pages in the magazine, the Page Number in Continued on/Continued from changes automatically based on where the article continues on and where it is continued from.

    We hope now you’d understand why this feature is designed the way it is.

    Please use the feature as described above and let us know if it does not work for you.

    —
    Adobe InDesign team

    The proper way to use this feature has been explained. It works like this:

    The extra text frame (containing the Previous/Next Page Number) need not be linked to the text frame to which it refers. It just has to touch that text frame.

    The way this feature works is that you have a text frame that contains some text on a certain page. That text continues on a different page that is random. So, for example, in a magazine, you have an article that starts on page 11, and then it continues on page 80. In that case, you will create a separate text frame on page 11, make it touch the text frame that contains the article and put "Continued on Page . Similarly, on page 80, you will create a separate text frame and make it touch the article and put "Continued from Page .
    When you do… more

20. Still not fixed—GREP search fails to find all the matching instances in long documents

    An Adobe Indesign CC 2019 (version 14.0.2) file has fewer than 15K characters. A return, followed by the text “ppp”, appears 27 times in the file. They can all be found using the “Text” version of find, searching for “^ppp”. However, using the “GREP” version of find, searching for “\rppp”, only the last one is found. (I am running MacOS Mojave, version 10.14.5 on a MaxBook Pro, retina, 15 inch, mid 2015).

    I followed the purported fix found at https://helpx.adobe.com/indesign/kb/search-issue-in-long-documents.html but with no success.

    Indesign files are invalid file types for attaching to this bug post; however I have a sample file illustrating this bug and am willing to send it along if it is wanted.

    An Adobe Indesign CC 2019 (version 14.0.2) file has fewer than 15K characters. A return, followed by the text “ppp”, appears 27 times in the file. They can all be found using the “Text” version of find, searching for “^ppp”. However, using the “GREP” version of find, searching for “\rppp”, only the last one is found. (I am running MacOS Mojave, version 10.14.5 on a MaxBook Pro, retina, 15 inch, mid 2015).

    I followed the purported fix found at https://helpx.adobe.com/indesign/kb/search-issue-in-long-documents.html but with no success.

    Indesign files are invalid file types for attaching to this bug post; however I have a… more

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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Upon thorough cleaning of App Preferences, the issue has got resolved.

    —
    Adobe InDesign team