Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
40 results found
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[ID-4256710]InDesign 20.0 is unable to open INDD files without any error or alert
InDesign 20.0 can't open some files - they start to open and then the process is just somehow cancels and nothing happens. No error - you can try again but the files doesn't open.
I have macOS 15.1 on a 2.4GHz 8-core Intel Core i9 macBook Pro
10 votesHi,
We are aware of one scenario where the issue is reproducible. The workaround resolves the known scenario as stated below:
- Open the document in InDesign 19.5.
- Export it to IDML.
- Open the IDML in InDesign 20.0.
Please share the document with us at sharewithID@adobe.com.
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Adobe InDesign team
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1 vote
Please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?Adobe InDesign Team
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Save functions unavailable
I'm using a Mac and running Catalina, have ID 2020. Yesterday, an existing file of 33 pages stopped allowing me to save it. I had no idea it wasn't saving and lost hours worth of work by the time I realized what was happening. I tried starting a new document and pasting the text into it, but same problem. I started a new document again and it allowed me to save immediately, but the second I dropped in text (different text this time), I lost the ability to save the file. I can export to PDF or IDML, but cannot…
3 votesPlease share sample documents with us to investigate this issue.
You can put them in a shared folder and give us the link to the same – send the link to rkiran@adobe.com—
Adobe InDesign team -
2020 Pages Window Broken
Ever since updating to Indesign 2020 the pages window just doesn't work. I've tried uninstalling and reinstalling a number of times but no matter what I do it just shows it as completely blank. This makes it extremely difficult to access anything, let alone my master pages.
1 voteHave you tried trashing the Application’s cache and Preferences? Please try that and see if the issue goes away.
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Adobe InDesign team -
When converting files to a new version, some converted files have "copy" added to the name.
Opening a book from a previous version, with automatic doc conversion selected, causes some files to be overwritten when saved with "copy" added to the name. This nuance has caused a cascading calamity for our file management. If this function is intended, then it's execution is downright dumb. Nowhere was this pitfall mentioned when opening the files and saving them. Automatic Document conversion should be just that, automatic. Not 'automatically' mess up my naming conventions and filing system.
Shame on you Adobe.
1 voteThank you for reaching out to us.
Can you confirm the version of InDesign with which you are facing the issue?
It will be really helpful if you can share a screen recording of the workflow with us. It will give us unambiguous insight into the issue.You can send the video and test files to abkaushi@adobe.com
-Abhinav
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master page
The header items of my master pages are not always exporting. The top image is form the PDF. The bottom image is from the InDesign file. Notice how the gray rule is missing from the PDF. Sometimes the rule is missing from the left hand pages, sometimes it's on the right-hand pages.
The affected master pages were child master pages, and I was able to get around this issue by detaching the rule from the parent master page, and making it standalone on the child master page. Has anyone else experienced this issue? This appears to be a very recent…
1 votePlease provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?Adobe InDesign Team
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[ID-4222284]Different views when switching between preview and normal mode
Strange behavior. I recently switched between preview and normal mode and InDesign showed me an older version of the document.
Most recent MacOS and InDesign Version.
27 votesPlease send the following information to santalwa@adobe.com :
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)Workaround: Restart InDesign
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Adobe InDesign Team -
Master Page
When setting up multiple 2 page spread master pages, there is an issue with graphics overlapping onto other master pages when 'Facing Pages' is switched on.
For example - Master Page A is blank, and Master Page B has a green box along the top of the page.
When the Master Page A is placed next to a Master Page B, the green box graphic spreads onto Master Page A as well.
Please see the attached screen shots for clearer explanation.
Thanks
4 votesWe have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?Adobe InDesign Team
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Split window re-scrolls after returning from other app and changing other window
I am running Adobe InDesign CC 14.0.1.x64 on Windows 7 with latest updates (i.e., the most popular platform in the world).
- Open the document (see attached).
- Split the window (Window > Arrange > Split Window).
- Scroll the left window to show page 2, with the Table of Contents.
- Scroll the right window to show e.g. page 3, with the cursor in the middle of the page.
- With the Type tool active, click the Enter key.
- InDesign correctly inserts a new paragraph, with the left window remaining unchanged.
- Alt-Tab out of InDesign.
- Alt-Tab back into InDesign. The Type tool should still…
2 votesWe have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?Adobe InDesign Team
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Indesign 2019 placing my pictures reversed/ inverted; had to use an older version
Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.
2 votesHi,
Please can you share the pictures which you are trying to place at amaarora@adobe.com?Thanks,
Aman -
Copying a page: Wrong position
When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
3. Instead of landing on position 2, the copied page appears on position 3.This issue has…
2 votesWe have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?Adobe InDesign Team
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Page Margin Issues
When creating a new document using a preset with a margin, the margin is ignored when the document is made.
2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.Adobe InDesign team
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bug
Socorro!
Isso começou a acontecer recentemente.
Podem corrigir?1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
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existing file size won't change > InDesign CC 2019
Today I noticed that if I use an existing file > save as new file name > then change document set up (size) the document says it's the correct size but it is not!
After creating a PDF, I checked the file data and the size was not correct! Did this 7-8 times to make sure it wasn't a user error. Being that I do 100's of print ads a month, this is a HUGE issue.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
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page number in page manu not shown
Hallo. Leider werden die letzten Seitenzahlen im Seitenmenü abgeschnitten.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
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Document size change/Master page elements appearing on pages where no master page is applied
When changing the page size in Document Setup and ensuring that adjust layout is not selected, master page elements are showing up on pages where master pages are not applied.
Version: INDD CC 2019
Steps to Reproduce: (this does not happen in all cases) In this instance, I changed the document page size in document set up and ensured "Adjust layout" was not selected.
Expected Result: The document page size would change throughout, keeping the same layout as/properties as before.
Actual Result: Master page elements were applied to pages that did not have the master page applied (i.e. header on…
3 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
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A2
When choosing the A2 format in a new document you get the following tallllll document
1 votePlease send the following information to santalwa@adobe.com.
• Go to “Preferences”(Edit menu→Preferences→General)
• Select the checkbox "Use Legacy “New Document” Dialog"
• Open “New Document” Dialog using File → New → Document or Ctrl/Cmd+N
• Provide the snapshot of “Page Size” drop down list in expanded form.Adobe InDesign team
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Upon opening app 'Pages panel' does not launch
InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.
2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
• Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”Adobe InDesign team
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13.1
Sometimes when I open a document that I've worked on, some frames (text or/and pictures) have moved 5 mm horizontally. Its random, not all pages but some. This is a great concern since we are doing 164 pages magazines for a client and we have to manually look through every page every time we open the magazine.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
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change of page dimensions won't resize alternate layout
changed page dimensions but indesign won't resize alternate layout
changed to 5.5" from 5" and it won't re-size the alternate vertical layout.1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
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