Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
83 results found
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InDesign 2024 crashes when closing
InDesign 2024 version 19.3 on windows crashes very often when it should close.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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2 votes
We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign crashes when I try to change styles with the preview box selected.
I am running InDesign 19.0.1 x 64 on a Windows 10 machine
When I try to edit a paragraph style that includes bullet points, and with the Preview box checked, my computer crashes. As you can see in the screen capture video, it is an intermittent issue, but InDesign crashes the majority of times I am trying to edit the bullet paragraph styles. It also happens when I try to change the Anchored Object Options in my Object Styles panel.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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search
When I try to open a window using the help search bar, the screen freezes.
I can't press any buttons and requires crashes.I'm on Mac OS M1 Pro - Sonoma 16.2.1
(Double check on intel i9 12.6.3 - no issue)1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Text frame options (Ctrl B) doesnt open since 3 days
Text frame options (Ctrl B) doesnt open since 3 days. Indesign freeze. And the Windows desktop background dissapears somtimes. I use this funtion for every project. So I don't know what to do now?
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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iCloud
When opening files stored on iCloud, most of the time InDesign freezes/crashes (spinning beach ball forever). The file usually opens, but then freezes once you move the cursor around a bit or try clicking a menu, etc. I've tried opening the same files saved to my local drive with no problems. The links in these files also reside on iCloud. If I download the InDesign file first, sometimes it doesn't crash. However, if I have links to update, I have to make sure to update each of them first or InDesign crashes.
InDesign 19.2.0.46
macOS Sonoma 14.3.1
MacBook Pro M3…1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Not opening
I keep running into a bug where InDesign won't open. I click the application, get the first loading screen, and then it disappears and closes. I've tried restarting my computer but the issue persists. The only way I've found to fix it is uninstalling and reinstalling the program. It's a pain to have to do it everyday though.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign freezes when a new document is created
InDesign freezes when a new document is created
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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New document
When I want to create a new document via the "File" > "New" dialog box, a document setting appears to create a document. The entire program remains stuck. I can then force close In-Design and restart it. As a result, open files are lost. To create a new document I can only open an existing document and save it again as "save as",
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Export or Save dialog box partially hangs if you go to another app's window.
When exporting to PDF or saving, if you go to another app or Finder window while the dialog box is open, it partially hangs. For example, if you've called up the Export box then hop over to Finder to verify the name/location of the folder to which you want to export, then go back to ID to complete the export. Everything that is normally blue ("save" "export," the name of the file, etc.), turns gray. You can click on it but nothing happens. You have to either cancel and close/reopen the document, or if you have unsaved changes, it hangs…
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 19.0.1 hangs when trying to place image. Mac Sonoma M2 chip.
InDesign has been crashing and freezing a lot recently. Why hasn't Adobe supported Mac's M2 chip yet??
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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find/replace font dialog box freezes InDesign program
InDesign on Mac Sonoma 14.1.2
Select Find/Replace Font.
Dialog box appears.
Program freezes completely.
Need to Force Quit InDesign.1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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crash at every startup
InDesign crashes on every startup from this computer (Win11 Intel i9 G13, 64GB RAM, nvidia RTX 3600). This bug happens in all versions of InDesign installed trough CreativeCloud (also the 4 previous versions). When I start the app trough the CreativeCloud application it starts up without issues. When I start it trough the TaskBar icon, StartMenu or by double clicking an indd file it craches. Crash information bug report attached.
Note: My Windows user account is always elevated (admin privileges) and UAC is disabled. I tried starting up Indesign as a normal user but the salme crash happens.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crash when exporting to pdf - WHEN IS THIS GETTING FIXED
So I've had this issue now for over five years and still nothing has been fixed despite me sinking thousands of pounds in subscription fees to this steaming pile of an app. We do lots of presentations that have other indesign files as links and we are constantly getting crashes when we export to pdf - I've been on with adobe with this and they insist it's corrupt files that cause this, yet when I proved to them that it wasn't they just stopped replying to them - great customer service. The crash can simply happen when adding or deleting…
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crash on launch in 19.0.1
Crash on launch immediately after splash screen appears. New to 19.0.1.
Using macOS Sonoma 14.1 on a 27" iMac (Intel).2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Montserrat Font errors
The Montserrat font is not displaying correctly in the program, I exported a page to see if it is just a display issue but it is not, the font is still displaying incorrectly even when exporting the file, I checked in Illustrator but it is displaying normally, fix this problem please. It even stuck when I was doing my typography tests, specially with the Bold style
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Indesign Crashes when scrolling
When I scroll pages using the keyboard, Indesign keeps crashing. The document has photos, but not excessively high resolution and I'm viewing on typical display mode.
MacOS. Indesign 19.0.1.205
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 19.0.1 Crashes When Exporting Stories to InCopy
I have just set up a new MacBook Pro running InDesign 19.0.1 on Sonoma (pre-installed). Every time I attempt to export .icml stories from a layout file to my SMB Synology share, the file crashes and InDesign quits. When a co-worker on Monterey does the same thing with the same file, the .icml stories export normally.
I have tried exporting individual text frames rather than "export all stories" and got the same result. I've tried exporting the stories from a different local .indd file to my computer and got the same result.
What else should I try? Reinstall InDesign?
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Color Picker causes InDesign to Crash
Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,…
7 votesIf you are still seeing this crash happening in InDesign, please do the following:
- do a screen recording
- attach a test file
- mention the OS version, InDesign version.
Put the screen recording and test file in a shared drive and share the location of the same with us.
Thanks,
Adobe InDesign team
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InDesign crashes before it opens since lastupdate.
InDesign crashes before it opens since updating last week. Can only open it by holding down Shift Control Option Command and deleting the preferences.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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