Uncle Mo
My feedback
3 results found
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218 votes
The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.3.
Please update your InDesign application to get the fix.
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Adobe InDesign teamAn error occurred while saving the comment -
110 votes
Hello All,
Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.
This particular thread caters to a very specific case which has been fixed in the last update of InDesign.
If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…
An error occurred while saving the comment Uncle Mo commentedBeen working in Indesign forever but am seriously trying to figure out other options. I can't get anything done.
Uncle Mo supported this idea · -
108 votes
Hello All,
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.htmlIn the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
Regards,
Abhinav Kaushik
InDesign TeamAn error occurred while saving the comment Uncle Mo commentedI can not scale an image box by holding down shift key. Looks like quite a few people have the same issue. PLEASE fix this or provide a reasonable work around! Restarting every time this happens is not an option.
Uncle Mo supported this idea ·
Please fix this, I am looking pretty foolish with clients right now.