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Wolfgang Housseaux

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  1. 4 votes

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    Wolfgang Housseaux supported this idea  · 
  2. 5 votes

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    Resolved For User  ·  amaarora responded

    Hi,
    Please use a separate style for the bullets with tag set to [Automatic]
    You are experiencing the issue due to an accessibility related bug fix done in v15.0

    See https://helpx.adobe.com/indesign/kb/fixed-issues.html
    Issue fixed: List should not export as List Tag if another tag is assigned

    Please let us know in comments section if it is otherwise.

    Thanks

    Wolfgang Housseaux supported this idea  · 
  3. 583 votes

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    Wolfgang Housseaux supported this idea  · 
  4. 12 votes

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    An error occurred while saving the comment
    Wolfgang Housseaux commented  · 

    Indeed! Same thing happens here. Especially with large documents containing a lot of images (TIFF and EPS).

    Wolfgang Housseaux supported this idea  · 
  5. 21 votes

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    Update:
    Few of our users have commented that the issue is still not fixed for them. We sincerely regret the trouble caused.
    In our attempt to eliminate the problem completely, we could identify few scenarios in the which the problem would manifest. While we acknowledge that the list of scenarios may not be exhaustive, we assure you that we are continuously working towards solving the problem completely.

    As far this thread is concerned, we are closing it for now. If you continue to face the issue, please reach out directly at sharewithid@adobe.com.
    -———————————————————————————————-

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu…

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    Wolfgang Housseaux commented  · 

    Wow, that's a funny one for Friday!

    Cannot create new file.
    The file "Unknown document" is damaged (Error code:0)

    A QUIT and RESTART of InDesign fixed the problem, but you made me laugh!

    Have a nice day!

    Wolfgang Housseaux supported this idea  · 
  6. 13 votes

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    Hello All,

    Thank you for your patience all this while, We have concluded our investigation into the issue and below is our finding.

    This issue is due to the use of a specific version of Extensis Universal Type client: version 6.1.6.
    The issue is reproducible only with Id 2018 as Extensis UTC 6.1.6 is not compatible with Id 2019.

    Please note:
    If you are using Extensis UTC 6.1.6 with InDesign 2018 please use any other version of Extensis UTC which is compatible with Id 2018 to avoid this issue.

    Or you can upgrade to Id 2019 and used compatible version of Extensis UTC.

    Thanks,
    InDesign Team

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    Wolfgang Housseaux commented  · 

    Well, thanks, nobody at Extensis told us about this v6.1.7!!!!!! Will try is immediately. Thanks!

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    Wolfgang Housseaux commented  · 

    Aman, I do confirm that the problem is fixed when returning to previous version of Extensis Universal Type Server Client 6.1.5. Extensis does know that there is a problem, but they don't seem to care about it... Thanks!

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    Wolfgang Housseaux commented  · 

    Well it seems that the bug is coming from using Extensis Universal Type Client version 6.1.6. The answer from Extensis: Erase the version installed with a Terminal-type command and re-install previous version 6.1.5... I just hope that it will be a temporary solution...

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    Wolfgang Housseaux commented  · 

    Same problem here! InDesign keep asking to update links THAT ARE OK! Overtime I save the file, it keeps putting it back to MODIFIED! ANNOYING!

    Wolfgang Housseaux supported this idea  · 
  7. 1 vote

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    Wolfgang Housseaux shared this idea  · 
  8. 25 votes

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    Hello All,
    We acknowledge that the issue is slowing you down and we regret the same.
    Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
    The problem has been communicated to the relevant team.
    In the meanwhile we are closing this thread for InDesign.

    Regards,
    InDesign Team

    Wolfgang Housseaux supported this idea  · 

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