Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. Page Margin Issues

    When creating a new document using a preset with a margin, the margin is ignored when the document is made.

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      1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

      We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

      If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

      Reproducible Steps –
      • What were you doing when the issue was observed in InDesign?
      • Error snapshot or video recording of the issue.

      Adobe InDesign team

    • bug

      Socorro!
      Isso começou a acontecer recentemente.
      Podem corrigir?

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        1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

        We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

        If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

        Reproducible Steps –
        • What were you doing when the issue was observed in InDesign?
        • Error snapshot or video recording of the issue.
        • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
        • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

        Adobe InDesign team

      • Indesign 2019 placing my pictures reversed/ inverted; had to use an older version

        Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.

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          0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
        • existing file size won't change > InDesign CC 2019

          Today I noticed that if I use an existing file > save as new file name > then change document set up (size) the document says it's the correct size but it is not!

          After creating a PDF, I checked the file data and the size was not correct! Did this 7-8 times to make sure it wasn't a user error. Being that I do 100's of print ads a month, this is a HUGE issue.

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            1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

            We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

            If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

            Reproducible Steps –
            • Error snapshot or video recording of the issue.
            • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

            Adobe InDesign team

          • Interactive function does not export

            Hi, the goto page interactive function does not export, it allows you to set it up but then go to export and it tells you its not going to export that function??? how can I get this to work tried everything I know.

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              2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

              We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

              If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

              Reproducible Steps –
              • Error snapshot or video recording of the issue.
              • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

              Adobe InDesign team

            • Document size change/Master page elements appearing on pages where no master page is applied

              When changing the page size in Document Setup and ensuring that adjust layout is not selected, master page elements are showing up on pages where master pages are not applied.

              Version: INDD CC 2019

              Steps to Reproduce: (this does not happen in all cases) In this instance, I changed the document page size in document set up and ensured "Adjust layout" was not selected.

              Expected Result: The document page size would change throughout, keeping the same layout as/properties as before.

              Actual Result: Master page elements were applied to pages that did not have the master page applied (i.e. header on…

              2 votes
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                1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                Reproducible Steps –
                • Error snapshot or video recording of the issue.
                • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                Adobe InDesign team

              • Upon opening app 'Pages panel' does not launch

                InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

                2 votes
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                  1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                  We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                  If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                  Reproducible Steps –
                  • What were you doing when the issue was observed in InDesign?
                  • Error snapshot or video recording of the issue.
                  • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
                  • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
                  o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
                  o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

                  Adobe InDesign team

                • page number in page manu not shown

                  Hallo. Leider werden die letzten Seitenzahlen im Seitenmenü abgeschnitten.

                  1 vote
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                    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                    Reproducible Steps –
                    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
                    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

                    Adobe InDesign team

                  • A2

                    When choosing the A2 format in a new document you get the following tallllll document

                    1 vote
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                      1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                      Please send the following information to santalwa@adobe.com.

                      • Go to “Preferences”(Edit menu→Preferences→General)
                      • Select the checkbox "Use Legacy “New Document” Dialog"
                      • Open “New Document” Dialog using File → New → Document or Ctrl/Cmd+N
                      • Provide the snapshot of “Page Size” drop down list in expanded form.

                      Adobe InDesign team

                    • spreadsheet

                      InDesign CS4 - CC2018
                      j'ai créé un tableau sous indesign sur le plan de montage et dès que je le glisse sur la page les spécifications de cellules n'agissent plus. (cf capture ecran) certain textes sautent. avez-vous deja rencontré ce probleme?
                      et trouvé une solution ?

                      InDesign CS4 - CC2018
                      I created a table under indesign on the timeline and as I drag it on the page the cell specifications no longer work. (see screenshot) some texts jump. have you ever encountered this problem?
                      and found a solution?

                      1 vote
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                        2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                        We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                        If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                        Reproducible Steps –
                        • Error snapshot or video recording of the issue.
                        • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                        Adobe InDesign team

                      • 13.1

                        Sometimes when I open a document that I've worked on, some frames (text or/and pictures) have moved 5 mm horizontally. Its random, not all pages but some. This is a great concern since we are doing 164 pages magazines for a client and we have to manually look through every page every time we open the magazine.

                        1 vote
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                          1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                          We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                          If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                          Reproducible Steps –
                          • What were you doing when the issue was observed in InDesign?
                          • Error snapshot or video recording of the issue.
                          • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
                          • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

                          Adobe InDesign team

                        • change of page dimensions won't resize alternate layout

                          changed page dimensions but indesign won't resize alternate layout
                          changed to 5.5" from 5" and it won't re-size the alternate vertical layout.

                          1 vote
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                            1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                            We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                            If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                            Reproducible Steps –
                            • Error snapshot or video recording of the issue.
                            • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                            Adobe InDesign team

                          • Master Page

                            Master Page not reflected on some document pages. Adobe InDesign CC 2018. Workaround was to change the affected document pages to another master page, then change back to the original master page. The document pages then refreshed to the expected result.

                            1 vote
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                              1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                              We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                              If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                              Reproducible Steps –
                              • Error snapshot or video recording of the issue.
                              • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                              Adobe InDesign team

                            • search document and all documents

                              Since today's update (03/15/2018) in Indesign CC2018. The Search Box, even if you chose "Document" or "All documents" only performs searches in "Story"

                              4 votes
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                                3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                We have tried the scenario on latest InDesign 13.1 and we are able to find the in “document” “all document” as set in dialog without any problem.
                                Please elaborate the steps for reproducing the issue. That would be really helpful.

                                Regards,
                                InDesign Team

                              • Can't duplicate and drag pages in pages panel

                                If I select pages in the pages panel, drag and duplicate to sit somewhere else within the document, it wont duplicate. Even though the + symbol appears as I drag, it only moves the selected pages within the document, it doesn't make duplicates/ Only if I drag and duplicate to sit at the very end of the document, will this actually duplicate. This is the first I've noticed this bug today.

                                2 votes
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                                  5 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                  We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                  If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                  Reproducible Steps –
                                  • Error snapshot or video recording of the issue.
                                  • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
                                  • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

                                  Adobe InDesign team

                                • Duplicate Page Sizes

                                  If I go to add a new page, for some reason all my page sizes are duplicated.

                                  The secondary one don't do anything and can't be clicked on, the first one works correctly as it should.

                                  InDesign 13.1 MacOS 10.13.5

                                  Done all the usual restarts, check for updates etc.

                                  Any ideas?

                                  1 vote
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                                    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                    Reproducible Steps –
                                    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
                                    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

                                    Adobe InDesign team

                                  • Pasteboard size difference between CC 2017 and 2018 causes page view jump

                                    This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if…

                                    2 votes
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                                      3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                      We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                      If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                      Reproducible Steps –
                                      • Error snapshot or video recording of the issue.
                                      • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                                      Adobe InDesign team

                                    • gabarit

                                      je ne peux plus changer le gabarit d'une page

                                      1 vote
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                                        1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                        We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                        If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                        Reproducible Steps –
                                        • Error snapshot or video recording of the issue.
                                        • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

                                        Adobe InDesign team

                                      • error code: 6

                                        Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).

                                        What can I do to restore my file?

                                        1 vote
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                                          2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                          There are multiple factors, both internal and external to InDesign application, that can lead to document corruption. However, we can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com. We will take a look at the document.
                                          If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox/Wetransfer/GoogleDrive) and send us the document link.

                                          Adobe InDesign Team

                                        • InDesign CC 2018 - Error message: "Ein Druckbogen kann maximal 10 Seiten enthalten."

                                          Each time I place a new picture-box in a text the error message appears. Of course I don't have more than 2 pages on a "Druckbogen".
                                          Now I always have to wait until the message appears and have to click "OK". That's not funny. I Have to place more than 200 pics in the document...

                                          1 vote
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                                            1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

                                            We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

                                            If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

                                            Reproducible Steps –
                                            • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
                                            • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

                                            Adobe InDesign team

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