Alert is shown on opening documents in InDesign(v20.0.1) - "This file is already open by another user or another application."
Yesterday I edited a file in Indesign V19.5.1. Now I can no longer open this and many of my previous design files. I get the error message: ‘This file is already open by another user or application. This file may be stored on a network server and cannot be opened until the other user closes it.
I have updated to V20.0.1 and reinstalled V19.0. Both did not help. This bug has been around for a long time in different versions and it occurs regularly.
ickbindat
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Lee Hallum commented
I am getting this same issue from time to time
One issue experienced is when I open an indesign file from the server, do some edits on it, go to save it and get an error saying ‘indesign cannot access the file, and that I need to select a different location to save the document’
And that is with a direct save to overwrite the file, not save a copy
So I then save the file to my desktop.
I go to delete the original file on the server and get a second error saying I don’t have permission or the document may be open already.
However if I go into our server room and access the file directly on our server machine I can delete or move the file with no problems.
The other issue experienced is trying to open an indesign file that I worked on say the day before, only to get an error message saying I don't have permission or the file is already open, this then means I am locked out from the file. unless I go into the server room, access the file direct, duplicate it and then I can access the new duplicated file.
The main worry for me really is with the sudden change in permissions and being locked out from opening a file that I was just working on, and if I cant access the server directly then I cant open the file.
I am using Indesign V20.0.1 and OS 15.1.1