[ID-4256710]InDesign 20.0 is unable to open INDD files without any error or alert
InDesign 20.0 can't open some files - they start to open and then the process is just somehow cancels and nothing happens. No error - you can try again but the files doesn't open.
I have macOS 15.1 on a 2.4GHz 8-core Intel Core i9 macBook Pro
David Wilson
shared this idea
Hi,
We are aware of one scenario where the issue is reproducible. The workaround resolves the known scenario as stated below:
- Open the document in InDesign 19.5.
- Export it to IDML.
- Open the IDML in InDesign 20.0.
Please share the document with us at sharewithID@adobe.com.
—
Adobe InDesign team
-
deep bhowmik commented
With the new InDesign update, I am NOT able to drag and drop any .indd files from my local Windows PC to open them in InDesign, this was never the case ever before this updated version.
now I have to do FILE | OPEN and open a single file from the HDD location
Is anyone else facing this issue.
This is very difficult to work and is slowing down the working process. -
Fflach Heulyn commented
Same problem here. I installed Indesign 2025 and an 80 page book I was working on refused to open without any error messages.. just nothing. Other documents with the same fonts and styling opened without issues. I have backup copies in time machine going back to August and none of them opened. I sent the file to Adobe who said it was down to corrupted links and sent me the file back... which didn't open!
This morning I reinstalled the 2024 version and my original file opened without any problems.
Great news for my book but now I'm stuck in the 2024 version and newer jobs have been saved in the 2025 version so I cannot access them until I update again! With these new jobs I tried the reverse conversion process but it doesn't work.
This is completely unacceptable. Adobe needs to sort this out urgently. -
Travis
commented
Using the creative cloud app you can install "Other versions" of InDesign ID19.x alongside 2025. Then open and resave your files as IDML, then they should open in 2025 that fixed it for me at least.
-
Rebekah
commented
20.0 x64 Indesign
Previous version document won't open
-
Tim Szumanski commented
InDesign will not open any previous files from 19.x in 20.0. I have tried every way to get them open and nothing works.
Using iOS Sequoia 15.0.1
InDesign 20.0 -
Anonymous
commented
ID 20
Mac OS 14.7
InDesign will not open an Indesign 19 file that was fine yesterday, I get the beachball, converting box then nothing. I tried opening through InDesign and the Finder - nothing. I 've re-started ID - nothing. Some ID 19 files DO open though...