update to v24
For as long as I can remember, dating back to the early single-digit versions of Adobe products, it was advised to make separate backups of user settings that were often found in obscure directories on a user's own computer. I dared to trust Adobe this time around, hoping that the update to version 24 of InDesign and its option to delete old versions, would respect the user settings that I so painfully put together. FAIL. Adobe failed to maintain them and deleted them from existence. Adobe should be putting a disclaimer on their update process to prompt users of all levels to backup their user settings and provide a link to where these obscure files are normally found. The "gotcha" or "pie-in-the-face" is not appreciated.