Indesign freezes and/or crashes when opening hyperlinks panel
Indesign freezes and/or crashes when opening hyperlinks panel. It does usually eventually unfreeze but this can take up to 20+ minutes. I'm running Indesign 2021 Creative Cloud on a Mac, release 16.1.
- Open a document with existing links
- Click on the hyperlinks panel
- Freezes
- Either I force quit or it unfreezes, depending on how long it's been frozen.
Sarah
shared this idea
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RY
commented
The suggestion to fix by disabling the "auto update URL status" is useless because the panel won't load that far to change the settings.
It appears to occur when their are issues with verifying the link. It is crashing at the same time searching for solutions to the issue I was getting "Request failed with status code 502". The servers were unreachable or the ISP was dropping packets.
Their needs to be a way other than the hyperlink panel to disable the "auto update url status" because when its having issues you cannot load the hyperlink panel at all. Maybe in the preferences panel?