I've tried the Shift-Command-Option-Control key combination when launching InDesign, making sure to hit those keys immediately after launching. I've tried deleting all the preferences and caches files I know about, according to the search results I see online about such files for InDesign. I've tried restarting my computer, and I've tried uninstalling and reinstalling InDesign.

But the preferences just WILL NOT RESET no matter what I do. Whaaaaa? When using the key combination, I don't get the "reset preferences" dialog. When deleting the files, I restart and find the same setup I had before trying to reset, when the setup (window/palette placement, etc) should be set back tot he default.

Please help, Adobe!!! :(