Publish Online Dashboard Fails to Show Analytics
The analytics information will not load for individual documents or in the overview tab for documents published online from InDesign. I have found this to be a problem on macOS Mojave and Windows 10 using multiple web browsers including Safari, Chrome, Firefox, and Edge.
When attempting to use view analytics or delete the online document, nothing occurs on the Document Trends page.
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Jason
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Kevin Kennedy commented
I'm still having this problem three years later. Up until this year I've always been able to get analytics, though it would usually take several tries. I've now been trying every day for several weeks, and the analytics won't load. I welcome any advice!