83 results found

1. InDesign 19.5 hangs on startup (ARM Mac, not sure about x86 and Windows)

   I've been experiencing this for some time on different Macs with different versions of InDesign. This time round I have a repeatable setup which makes the issue occur consistently. The issue occurs on 'real' machines as well as VMs - it's just that this time I've 'caught' the problem in one of my VMs.

   I am using a Mac OS X virtual machine (using Parallels) on an ARM processor (M2 Max, 64GB of memory). In the virtual machine, I've only installed Mac OS X Sequoia, Creative Cloud Desktop, and InDesign 19.5. Everything is as vanilla as it can be.

   When I launch InDesign it hangs. I tried a preference reset. No change. I've created a few samples with Activity Monitor, and then did a force quit after about 4 mins, and captured the crash logs from Apple and Adobe.

   The issue is repeatable - each launch, InDesign hangs.

   When I downgrade to InDesign 19.0, everything works fine - the issue seems to have started somewhere between 19.0 and 19.5

   I believe it to be some kind of deadlock - cursory viewing of the crash log seems to have a lot of threads just waiting.

   My hunch is that the issue might be related to the activation logic - my internet connection is sometimes slow, and I have a feeling there might be some deadlock situation when the connection is too slow, and something internally gives up waiting.

   I've been experiencing this for some time on different Macs with different versions of InDesign. This time round I have a repeatable setup which makes the issue occur consistently. The issue occurs on 'real' machines as well as VMs - it's just that this time I've 'caught' the problem in one of my VMs.

   I am using a Mac OS X virtual machine (using Parallels) on an ARM processor (M2 Max, 64GB of memory). In the virtual machine, I've only installed Mac OS X Sequoia, Creative Cloud Desktop, and InDesign 19.5. Everything is as vanilla as it can be.

   When… more

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

   If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign froze?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

2. object export options crash

   InDesign CC 2024, version 19.5: Trying to open Object Export Options causes program to crash. Tried resetting preferences (edit->preferences->general->reset preferences on quit) and no change.

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

3. InDesign becomes non-responsive

   Since updating to 19.4, InDesign often becomes non-responsive during normal work. UI items become grayed out and I have to click on document tabs multiple times to switch documents. I cannot edit things – nothing happens when I click in a document. I have to save documents (thank goodness that still works) and restart InDesign to get it back to normal

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

   If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign froze?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

4. 2025 ID - Linked Files fail and just Spin

   Mac 14.7 - ID 2025 - Docs with Linked Files (simple PDFs and Jpgs) just produce spinners and never become workable. Display set to Typical. This happens AFTER a file is saved and re-opened. When it is made all is fine, until it is closed and reopened. Have reverted to 2024.

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

5. version 19.5.0.84 quits on open, OS ventura 13.1

   Indesign 2024 version 19.5.0.84, OS Ventura 13.1. It will open once, but after closing the app, and opening it the second time, it flashes the InDesign 'open screen' and then quits. The only workaround found is to uninstall and reinstall. I've been doing this for 6 mos, and it's getting old. We all pay for the software to work. I've been using Adobe products for decades and it seems it's worse now. What is the fix?

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

6. Adding a word starting with the Danish letter æ makes InDesign crash

   Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
   We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
   Perhaps connected to the fact that it is no longer possible to get such words sorted under the proper index sections headings Æ, Ø and Å?
   InDesign 19.5.
   Crash report submitted on July 25.
   Attached screenshots of test file with problematic words marked in red, and wrong sorting marked in Sulphur, please see the Conditional text window for further explanation.
   Uploading an InDesign file does seem possible here, but you may try for yourself to index the words "ærkebiskop" and "Æsop" in this text:
   Læs denne herlige, gamle beskrivelse skrevet af etnolog, historiker, kartograf og ikke mindst ærkebiskop i Sverige i en årrække, Olaus Magnus. Den gamle græker Æsop er kendt for sine mange legendariske dyrefabler, som han skrev ned i 1400-tallet, og også her findes bæveren i en fabel.

   Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
   We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
   Perhaps connected to the fact that it is no longer… more

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

7. Indesign crashes when attempting to copy or delete a table with an anchored text form field.

   Mac Monteray 12.7.6 - Indesign 2024

   I'm using tables to hold form fields for a PDF form. When a text form field is anchored in a table, copying the table will cause text fields to disappear. Continuing to copy or delete that table will eventually cause a InDesign to crash. When reopening Indesign none of the menu commands work properly and I have to use Command Q to quit InDesign again and reopen in order to continue my work.

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

8. Every possible action on notes freeze or crash InDesign 2024

   I had this issue in a very simple one A4 page document that has a single text area filled with text and some not complicated header elements (including a placed image) in InDesign 2024 (v. 19.5) file.

   I created 4 notes with 1-2 words each.

   Anything I did with notes after that, the app freezes or crashes each time. Is that a known bug?

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

   If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign froze?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

9. 新規ドキュメントの作成画面で時々フリーズする(Sometimes it freezes on the new document creation screen)

   上記に書いたとおりです。頻度は時々ですが、たまに「新規」→「ドキュメント」のダイアログで、フリーズすることがあります。
   As I wrote above. The frequency is sometimes, but sometimes it freezes in the "New" → "Document" dialog.

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

   If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign froze?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

10. Crash upon startup (During 'Loading Shortcuts')

    InDesign is crashing every time I try to start it on my desktop machine. Computer is running current InDesign and current Windows OS.

    The InDesign start screen appears, and the progress text proceeds to "Loading Shortcuts," and then does not progress further. After 3-4 minutes, the entire UI of the OS freezes, crashes, and will not restart. I have to restart the computer by holding down the power button.

    I've tried uninstalling and reinstalling InDesign, but that did not change the behavior.

    I am completely unable to use InDesign on my main workstation.

    Help!

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

11. InDesign 2024 crashes if using MultiFindChange plugin

    In Windows 11 Pro version 22H2, InDesign 2024 crashes when using MultiFindChange plugin and do anything by

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

12. Text selecting freeses program

    Today I updated InDesing to 19.4 It is no longer possible to work - every time you mark the text block, the clock starts spinning and everything hangs. ****, why publish an update without testing it well and thus hinder our work. I was forced to install version 19.3 back.

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

13. Adobeフォントを600個近くアクティベートしていると起動はするがフリーズ状態になる

    adobefontのアクティベート数が現在700個あります。
    この状態でInDesignは起動はするがフリーズ状態で操作を受け付けない。
    30分放置しても変化なし。
    adobeサポート側では｢フォント数が多いと起動できない｣と言われましたが、確かにadobeフォントの同期を無効にすると使用できます。
    フォントもadobeフォントをアプリ上でダウンロードできる。
    しかし、premiereではテキストスタイルに登録したフォントが書体が分からずアプリ上でもadobeフォントを検索できない。
    フォントを多くアクティベートしていても使用できるように改善を希望します。
    InDesignバージョン19.2
    windows11 23H2
    デスクトップパソコンCPU、GPUともにスペック高め。

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

14. InDesign 19.4 crashing when clicking on text box

    I have a Lenova ThinkPad Windows laptop on Win 10 Enterprise, Build 19045. After updating from 19.3 to 19.4, the program began crashing whenever I clicked on a text box.

    I tested with different documents with the same results. I tried a few of the "usual" fixes for crashes (including removing the prefs folder and exporting to IDML) with no success, so I downgraded to 19.3. Downgrading fixed the problem, so there appears to be a compatibility problem with my system.

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

15. InDesign crashes when restoring a spread/page that contains a selected table with an xml tag

    Version of Adobe InDesign, InCopy or InDesign Server:
    InDesign 2023/2024

    Steps to reproduce the issues

    1. Create a 2nd page
    2. Create a table on that page
    3. Tag the table with an xml tag
    4. Select the table
    5. Delete that spread/page
    6. Try to undo that delete spread/page

    Expected result

    InDesign does not crash

    Actual result

    InDesign crashes

    5 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

16. Crashes when changing font, copying text and saving as another file type

    I have been tryin to open one of my 'old' Indesign files (2017). At the time I used Cross-References plugin DTP tools. I no longer use it. It keeps populating a notification that the plugin is missing, but it still opens the INDD document. I have tried saving the document—
    1) as an IDML document and that does not work.
    2) I have also tried saving as a new document but the issue remains the same.
    3) I have tried copying the text from it to a new INDD document, it crashes every time and I have sent crash reports.
    4) I change the font to different font or basic—it crashes every time.
    5) I have tried exporting it as an IDML file to sanitize it and it crashes

    The only thing I have not tried is purchasing "Wordsflow" plugin from Em Software and exporting to Word. Also, I have not tried re-installing the DTP Tools plugin again, as of yet. Ideally, I would like to reconcile the document without paying for plugins I don't need to use.

    Adobe, I would be grateful if a 'fix' could applied so I can retrieve it.
    Thanks
    Dave

    I have been tryin to open one of my 'old' Indesign files (2017). At the time I used Cross-References plugin DTP tools. I no longer use it. It keeps populating a notification that the plugin is missing, but it still opens the INDD document. I have tried saving the document—
    1) as an IDML document and that does not work.
    2) I have also tried saving as a new document but the issue remains the same.
    3) I have tried copying the text from it to a new INDD document, it crashes every time and I have sent crash reports.… more

    2 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

17. Crash on object state rename

    This happens to me regularly. With an object selected, I use the button for Convert selection to multi-state object from the Object States panel. If I then try to rename the states, InDesign immediately quits. Reopening InDesign takes me back to just before I created the MSO.

    I've learned to save immediately after creating MSOs and then rename states. That's my workaround. I thought it would be good to mention though, as it seems related to the old inability to rename states bug that was fixed.

    I'm using ID 19.4 on MacOS Sonoma 14.4.1

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

18. when importing documents from Word and mapping to paragraph styles

    Everytime I start mapping styles on import InDesign crashes. This is taking up too much time, I have tried exporting/saving the doc as an rtf etc but to no avail. I am running Sonoma 14.4 on a brand new Macbook Pro 16"

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

19. Font window

    Font window frozen in center of screen, won't go away. Using Indesign 18.0 for MacOS.

    •  

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    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

20. Copy

    The tool "copy" is crashing the Indesign. Inside the software and between softwares. This issue turns the workflow so slow...

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team