Switching language resets preferences and breaks app recognition in Creative Cloud
I’m writing as an enterprise customer managing multiple Adobe Creative Cloud licenses across a multilingual team. We frequently switch UI languages and reassign machines, so consistent environment management is essential to maintaining workflow stability.
When switching InDesign’s UI language through Creative Cloud (for example, from Czech to English), all user-specific settings — workspaces, keyboard shortcuts, export presets, print settings, and scripts — are effectively lost.
This happens because each language version maintains a separate preferences folder (csCZ, enUS, etc.) with no migration or shared profile mechanism. After changing the install language, Creative Cloud also misidentifies previously installed applications as uninstalled, causing confusion and unnecessary duplication.
This design makes environment management extremely inefficient for enterprise and multilingual users. Reconfiguring an entire setup every time a language or workstation changes is unproductive and error-prone.
At the enterprise level, we expect:
1. Centralized, cloud-synced user preferences tied to the user’s Adobe ID — covering shortcuts, workspaces, scripts, and presets.
2. Team-level sharing and deployment of those settings to ensure consistency across multiple users and systems.
3. A proper migration utility for switching application language or version.
4. A cleaned-up folder structure, as the current InDesign and Creative Cloud environment creates excessive fragmentation and clutter across system directories.
Additionally, it’s quite concerning that as an enterprise customer, there’s no direct way to reach Adobe’s product or technical teams through the Admin Console. Even with enterprise credentials, the only available channel to report structural issues like this is via public forums. That’s not acceptable for enterprise-level support expectations.
Adobe software produces one of the most chaotic preference folder structures in the industry. Modernizing this system to a unified, cloud-based model would eliminate countless hours of redundant setup and maintenance.
This issue directly impacts productivity, IT efficiency, and user experience in professional environments. Please escalate this internally to both the InDesign and Creative Cloud teams for review.
I’m happy to provide detailed workflow examples or configuration data if that helps the product team understand the enterprise-level impact.