Nic
My feedback
2 results found
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108 votes
Hello All,
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.htmlIn the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
Regards,
Abhinav Kaushik
InDesign TeamNic supported this idea ·
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Major System Font Issue!
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Capture d’écran 2020-05-14 à 06.20.11.jpg 300 KB -
simple-file-font-not-ok.png 841 KB -
simple-file-font-ok.png 833 KB -
previously-packaged-file.png 2225 KB -
previously-packaged-file-2.png 1013 KB -
Seconod simple file with Bondoni-opens fine.png 1085 KB -
Screen Shot Font shut off when exporting.png 1367 KB -
Packaged file-with errors.png 1013 KB -
Packaged file-Says no errors.png 2225 KB -
Screen Shot 2020-03-04 at 9.35.59 AM.png 841 KB -
Screen Shot 2020-03-04 at 9.36.28 AM.png 833 KB -
Screen Shot 2020-03-04 at 10.01.38 AM.png 2722 KB
168 votesThe fix for this issue is now available in the latest update of InDesign – version 16.1
Please update to this version to get the fix.—
Adobe InDesign teamAn error occurred while saving the comment Nic commented
NEEDS TO GET FIXED ASAP!!!
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After yesterday's update this is broken for me.