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  1. 3 votes

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    Anonymous commented  · 

    When I import ICML files into InDesign 2018 or 2019. the article never shows up in the Assignments panel.

    In addition in InDesign 2019, when I export ICAP file for the editor to work on the ICAP file is corrupt and the editor can not open it in InCopy. The few times the editor can open the file and send back and IDAP file, I'm getting an error message telling me the InDesign no longer supports IDAP files!!!

    I have been working in 2017 InDesign since it's the last version this worked properly. However, I AM NOT PAYING A MONTHLY SUBSCRIPTION TO YOUR SOFTWARE TO USE A PROGRAM THE IS 2 YEARS OLD!!! Oh, and thanks for raising my subscription price even though you are forcing me to work in an outdate version of your software!

    This needs to be FIIXED ASAP!!!!

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  2. 5 votes

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  3. 11 votes

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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

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  4. 4 votes

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  5. 3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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