Thiago Ribeiro

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  1. 43 votes
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    In backlog  ·  7 comments  ·  Adobe InDesign: Feature Requests » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Thiago Ribeiro supported this idea  · 
  2. 274 votes
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    Thiago Ribeiro supported this idea  · 
  3. 38 votes
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    54 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

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    Thiago Ribeiro commented  · 

    I found the reason to me!

    Here one more chapter of my quest to discover the error:

    I can't package from server with Indesign 2019 and Mojave because the "Documents fonts" folder is in there! When you uncheck this in the package option works! I even can open files normally when there is not that folder in my Indesign file root folder. So .. What Adobe can do now ?? It's a font problem! Hope this help everyone, do a test.

    Thiago Ribeiro supported this idea  · 
  4. 1 vote
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