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1. stalls intermittently, seconds to minutes of spinning beach ball or Application not responding

   52 votes

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   6 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

   An error occurred while saving the comment
   David commented  ·  Feb 6, 2018  ·  Edit…  ·  Delete…

   Mac OS X High Sierra 10.13.3
   Indesign CC 13.01
   MacPro6,1

   Delay/lag/latency issue on almost every aspect of Indesign since updating to High Sierra. The application is almost unusable for a professional!

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   David supported this idea  ·  Feb 6, 2018

2. Slow lag time typing and generating raster image

   6 votes

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   1 comment  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Feb 6, 2018

3. Mouse Latency Issues

   7 votes

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   0 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Feb 6, 2018

4. Cursor spins and text display lags while typing

   8 votes

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   7 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please share a sample document and a small video demonstrating the issue at amaarora@adobe.com
   We can then reproduce the issue in house

   Thanks

   David supported this idea  ·  Feb 6, 2018

5. Changing font in Character Panel frequently causes a crash in Indesign CC 2018

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   23 votes

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   70 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

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   David commented  ·  Nov 20, 2017  ·  Edit…  ·  Delete…

   Hi, It has happened with various different files and the font, from what I can remember of each, has been an opentype format. Not variable. For ref, the last font it happened to was PF DIN Text Pro.

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   David shared this idea  ·  Nov 11, 2017