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  1. 52 votes

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

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    David commented  · 

    Mac OS X High Sierra 10.13.3
    Indesign CC 13.01
    MacPro6,1

    Delay/lag/latency issue on almost every aspect of Indesign since updating to High Sierra. The application is almost unusable for a professional!

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  2. 4 votes

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  3. 7 votes

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  4. 8 votes

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  5. 23 votes

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    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

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    David commented  · 

    Hi, It has happened with various different files and the font, from what I can remember of each, has been an opentype format. Not variable. For ref, the last font it happened to was PF DIN Text Pro.

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