Reyna Diaz
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3 votes
An error occurred while saving the comment Reyna Diaz
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5 votesReyna Diaz
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7 votes
We would like to investigate this issue.
Could you share this document with us?
If yes, please put the packaged document at a shared location (like Dropbox, etc.) and send us the link at sharewithid@adobe.com—
InDesign teamReyna Diaz
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9 votesReyna Diaz
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13 votesReyna Diaz
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26 votes
The issue has been fixed in the latest release of InDesign – InDesign 2021.
Please update to this new version of InDesign to get the fix.—
Adobe InDesign teamAn error occurred while saving the comment Reyna Diaz
commented
Dear Anasuiya,
Thank you for your help. I went through the steps. The preference setting for #3 was already turned off. I turned it on and the Cmd+N worked.
An error occurred while saving the comment Reyna Diaz
commented
1. Using InDesign CC 2018 on a Mac.
2. Upon launching Indesign the command+n shortcut for a new file does not function. Only works when I have a file open.
3. Expected result would be for it to come to the new file options box.
4. Just makes the weird bumping sound and I have to go up to file and select new file.This keyboard shortcut works on Illustrator CC 2018 and Photoshop CC 2018 upon launching. Thank you!
Reyna Diaz
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This happened to me too. I typed my alt text in either of the "Alt text" "Tagged PDF" tabs with the custom setting on. Then, when I copied and pasted it into the other, I ran into the problems listed above. It still happened after restarting the InDesign app twice, and computer once. I have to type out the alt text both times to avoid this bug.