macOS - Corrupt file when saving
Sometimes saving a indd file gets corrupted on macOS when running on apps on Apple's FileProvider.
Version of Adobe InDesign: Any version of InDesign above v19.5.4
Steps to reproduce the issues:
* Have a file on the cloud based on Apple's FileProvider;
* Open an InDesign file;
* Make some changes and save;
Expected result: File is saved, not corrupted and uploaded to cloud;
Actual result: File sometimes is corrupt
The error we receive is in attachment screenshot:
"Cannot open "18AnalysisNexusAlaskaLPGPDynamicJun25.indd".
The file "18AnalysisNexusAlaskaLPGPDynamicJun25.indd" is
damaged (Error code: 4)."
There are no crashes on InDesign
-
Ricardo Anjos commented
We received a new file with a new error:
"Cannot add data to "036-040_FTMAG_0609_DSFurnJL_V2.indd".
The file "036-040_FTMAG_0609_DSFurnJL_V2.indd" is damaged (Error
code: 3)."