11 results found

1. [ID-4256670]InDesign crashes while navigating through Parent Pages in Pages Panel

   InDesign 20.0

   Click on the first parent page in the panel and use option + page down to navigate. When you reach a parent page that is not used in the document, you can go no further.

   Click the last parent in the panel and use option + page up to navigate. Either the selection jumps to the first parent page in the panel or InDesign crashes.

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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

2. Unable to see Preset Templates in New Document

   When I try to open a New Document and find a template, all I can see are black boxes with a description. If I click on Preview I do not get one. Please see screenshot. How can I fix this?

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign - version 18.4

   Please update to this latest version of InDesign from Creative Cloud Desktop app.

   
   

   --

   Adobe InDesign team

3. InDesign opens documents in read only after upgrading to InDesign 2023(18.0)

   Indesign CC 2023 version 18.0 Files open as “Read Only”
   As soon as updated, some files have started to open “Read Only” (RO)
   My OS: Windows 10 Pro 10.0.19044 or 21H2
   PC Desktop
   I am working remotely through a VPN to a server IP address
   I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that was the first thing I did.
   Older version files open up as “converted” ok
   I am able to do all writing on my remote server, I can “save as”, and export files, create folders, delete files, ect.
   If I copy a file that opens RO to my local desktop, I can then open it fine (read/write - RW). If I make changes to that file, save, and then copy it back to remote server, it will open as RO again.
   This does not seem to be happening to every file. I started working on 2 files yesterday, opened and made changes, saved, and closed both multiple times in the morning, then a couple hours later, they opened RO. Then another hour later, one of them opened ok -RW.
   I have a coworker that has the same PC OS Windows system version, and same Indesign version. We both access to the files through same VPN, he is just not in same location as me (about 20 miles away). However, his system automatically uninstalled older versions when it updates. He can open the same files that open RO for me, and they open fine, RW, for him.
   If I open a brand new blank file and I copy and paste all contents from a file that opened RO, then close the RO file and save my Untitled document over it, it will them open up ok when I go back immediately and open it. However, if I go back to open that file, say an hour later, It may or may not open up “Read Only” again.
   I have tried uninstalling and reinstalling Indesign 2023, and checking to make sure updated. I have unplugged (reset) my modem.
   I cannot change my preferences for updates to uninstall older versions at this time as I have a graphics card issue with the latest version of Photoshop. I cannot go back to using Indesign 2022, as my cowerker has already been using 2023 for awhile and many files are converted.
   It seems to be intermittent, and almost like there is a problem with files not closing properly? Any thoughts or suggestions are greatly appreciated!

   Indesign CC 2023 version 18.0 Files open as “Read Only”
   As soon as updated, some files have started to open “Read Only” (RO)
   My OS: Windows 10 Pro 10.0.19044 or 21H2
   PC Desktop
   I am working remotely through a VPN to a server IP address
   I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been resolved in the latest version of InDesign - InDesign 18.4

   Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

   
   

   --

   Adobe InDesign team

4. Red stripes in InDesign document

   Why do I get red stripes in the indesign document when I have more than two files open?

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   100 votes

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

   Please update to this latest InDesign version to get the fix.

   --

   Adobe InDesign team

5. 2021 cannot create new document

   I just updated from 2020 to 2021 version.
   Now, when trying to create a new document, the dialogue works as expected but when clicking "erstellen" (create) nothing happens.
   Even after restarting the whole system (Mac Catalina).

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   43 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix is available in the latest update of InDesign.

   Please update your copy of InDesign to the latest available update via CCD app.

   —
   Adobe InDesign team

6. ID 2020 15.1 - All text variables (including page numbers) replaced by "ss" text

   Just updated to ID 2020 15.1 and found a bug which makes the program unusable forcing me to immediately downgrade.
   When I open on of my ID documents created in previous version of ID, all of my defined text variables as well as page numbers are corrupted and replaced by the "ss" text. Changing the style has no effect. I can create page number based on the 'Basic Paragraph' style but when i choose any other previously created style, the number changes to 'ss'.
   Even the variable field preview shows 'ss' text instead of variable name.
   The same document opens in ID 2020 15.0.3 without any problems.

   Just updated to ID 2020 15.1 and found a bug which makes the program unusable forcing me to immediately downgrade.
   When I open on of my ID documents created in previous version of ID, all of my defined text variables as well as page numbers are corrupted and replaced by the "ss" text. Changing the style has no effect. I can create page number based on the 'Basic Paragraph' style but when i choose any other previously created style, the number changes to 'ss'.
   Even the variable field preview shows 'ss' text instead of variable name.
   The same document opens… more

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   223 votes

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix is now publicly available in the latest InDesign update, 15.1.1

   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

7. Footnote split options create blank pages

   When I enable the INDESIGN footnote split option. Its create blank pages with linked story.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue mentioned here was fixed in InDesign version 15.0.2.

   —
   Adobe InDesign team

8. Master page image appear in wrong page in page layout 32(page number) indesign CC 2017.0

   1 . Indesign Version CC 2017.0
   2. Master page image appear wrongly in page 32. If we go to CO master page and change the position of the image on the master page, the image on 32 will get disappear. But if open same file CC 2017.1 we don't have that image.
   3. In page 32 master page image was appear wrongly, Actually that image was not to come there.

   1. In page 32 only text has to be there.

   2. I attached indesign file and link and also the video showing the issue in the below link
      https://we.tl/t-OvxpJfK5RM

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Issue found fixed in CC 2018/2019.

   —
   Adobe InDesign team

9. Bug: Mac AppleScript change text returns replacement except last character

   Search ("find what") and replace ("change to") does not return the expected results when replacing text. It truncates the replacement by one character.

   Steps to reproduce
   1. Create a new InDesign file (see attached test.indd)
   2. Create a text box
   3. Add text in the text box including the word "test"
   4. Run the following script (see attached) test.scpt
   5. Expected the return results to be "foo" but it returns "fo"

   tell application "Adobe InDesign CC 2019"
   set find text preferences to nothing
   set change text preferences to nothing
   set properties of find text preferences to {find what:"test"}
   set properties of change text preferences to {change to:"foo"}
   tell document 1
   set _r to change text
   return _r's first item as string
   end tell
   end tell

   Environment
   ProductName: Mac OS X
   ProductVersion: 10.13.6 (High Sierra)
   BuildVersion: 17G65

   Adobe InDesign 14.0.1
   AppleScript 2.7
   Script Editor 2.10 (194)

   Search ("find what") and replace ("change to") does not return the expected results when replacing text. It truncates the replacement by one character.

   Steps to reproduce
   1. Create a new InDesign file (see attached test.indd)
   2. Create a text box
   3. Add text in the text box including the word "test"
   4. Run the following script (see attached) test.scpt
   5. Expected the return results to be "foo" but it returns "fo"

   tell application "Adobe InDesign CC 2019"
   set find text preferences to nothing
   set change text preferences to nothing
   set properties of find text preferences to {find what:"test"}
   set properties… more

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

10. Can't share from Adobe Comp CC on the iPad (which is the whole reason I signed up for a trial)

    Sharing to InDesign causes Comp CC to Crash! The whole reason I signed up for the InDesign trial is to see how it works with Comp. Please fix or extend my trial until this has ben handled!

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

11. Turning facing pages back on makes first Master page a spread

    This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
    2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team