Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
7 results found
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Alert is shown on opening documents in InDesign(v19.4.0.63) - "This file is already open by another user or another application."
After updating InDesign to V19.4, I'm now locked out of many of my previous design files. I'm receiving the error, "This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it."
I reinstalled V19.3 and can now access these old files but I would prefer to use the most up to date version if possible. happy to provide a sample if needed.
41 votesThe fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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Adobe InDesign Team
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Data merge not working for absolute paths on macOS
With the latest update of 19.4, image paths no longer work for merge documents. I installed the latest update, which went back to 19.3, and have had no issues; therefore, I have isolated the issue with the update. I currently usean Excell file with an image field and the path to the image associated with each record. I have not changed anything in the file but with the new update I get the error message indicating the file is missing.
17 votesThe fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.
Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.
You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.
Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the…
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Adobe InDesign 2024(v19.0) - Users are facing issues while scrolling using Trackpad/Touchpad
I have installed the upgrade to Adobe InDesign 2024 (build 19.0) while keeping version 2023 (build 18.5) and have encountered the following problem:
- After opening a document, the mouse scroll wheel does not seem to work (i.e. it is not possible to scroll up or down the contents of a page). However, this condition still works in InDesign version 2023.
Has anyone encountered the same problem and found a solution?
22 votesThis issue was fixed in 19.2 version of InDesign.
Please update to this version or later to get the fix.
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Adobe InDesign team
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ID 13.1 – no longer accepts mp4 media format?
InDesign 13.1
EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).
Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.
Updates to CC appear to have happened overnight, and I didn't have any issues last week.
1 voteClosing this, based on user comments.
Adobe InDesign team
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Based-on Master Pages don't inherit Primary Text Frame
When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.
I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.
The steps to reproduce are:
1. Create a new document with Facing Pages…7 votesThis issue was fixed in the March 2018 (13.1) release of InDesign. Please update your InDesign version to get the fix.
You can also refer to the Release Notes which mentions the fix here: https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html
Thanks,
Adobe InDesign team -
Stack Order changes when pages deleted bug
When both "Allow Document Pages to shuffle" and "Allow Selected Spread to Shuffle" are selected and you delete a spread some text boxes on other pages move behind placed graphics. To stop this unselect "Allow Selected Spread to Shuffle" option.
1 voteFix is available in version 13.1.
Please update to the latest version available to you via Creative Cloud Desktop application.Thanks,
Adobe InDesign team -
Prompted to save with no changes made to document
InDesign CC
I open a saved document in InDesign, but have no made any changes or touched the document at all. InDesign puts the asterisk next to my file anyways, prompting me to save upon exit. But no changes have been made. This is very annoying because I don't know if a change has been made or the program is messing up. I then have to update all of my PDF exports just to be safe.
7 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html
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