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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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41 results found

  1. InDesign crashes every time after standby

    InDesign crashes every time when my MacBook Pro is in standby.

    OS X 10.15.6
    MacBook Pro 16

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

  2. Crash Adobe InDesign CC v15.02-v15.1

    It freezes when openning the program (Starting up Service Registry...) Adobe InDesign CC v15.02-15.1 (Installed Language: English International)

    (But Adobe Creative Cloud for Teams: Photoshop, Illustrator, Bridge and Acrobat DC are fine.)

    My Computer:

    PC Dell Inspiron 5680
    OS: Windows 10 Pro v2004 (64bit)
    Processor: Intel Core i7-8700 3.2GHz.
    HDD: 256GB SSD
    RAM: 16GB
    Display card: NVIDIA Geforce GTX 1070
    Display resolution: 1920x1080 Refresh rate: 60Hz.
    Monitor: Dell S2718H/HX

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

  3. Crash on using Align Distribute option

    Help!! I used to be able to get the page tool, highlight multiple pages across a spread in the pages palette, then set the space between pages in the toolbar and use the distribute button to get even spacing between pages. Since updating to InDesign 2019 (v14.0.1), the “use spacing” measurement field never completely shows in the info bar, and every time I hit the “distribute horizontal” button, InDesign IMMEDIATELY crashes. I am using MacOS 10.13.6. Please help, I use this feature A LOT.

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  4. CC 2019 Repeated Crashing when switching to the text tool from the move tool

    Experiencing repeated crashes when selecting the Text tool. Does not happen every time, but has happened at least 5 times in the last 10 minutes. Windows 10, newest version of CC2019.

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  5. ID crashes when pasting text

    ID becomes very unstable if you copy and paste text from one text box to
    another that contains a paragraph style with a nested line format.
    If it doesn‘t crash immediately, move around the cursor with the arrow keys and try to paste text again.
    Please find attached a document to reproduce this bug

    3 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  6. Index Entry Crash

    Working in InDesign CC 2018. Revising a single chapter of 1300+ page book. InDesign CC 2018 crashes every time I try to create a new index entry. I've installed the BugFxes for Mac, deleted preferences, restarted machine, etc. Trying to create new index entry crashes each chapter even when working in each chapter individually. InDesign CC 2017 did not have this problem. Any assistance or suggestions are appreciated.

    3 votes

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    8 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.1.2(v15.1.2.226) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

  7. InDesign 2020 hangs, had to Force Quit

    Closed a document, leaving InDesign open with no documents open, then tried to quit InDesign. No response. After about a minute, had to Force Quit.

    2 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    As confirmed by the customer that upgrading to latest version InDesign CC 15.0.2 the issue is resolved.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  8. Indesign keeps crashing whatever i do I have cleared preferences and deleted recovery files please help

    Indesign keeps crashing whatever i do I have cleared preferences and deleted recovery files please help

    2 votes

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  9. Repeatable InDesign Crash with Open Office Data in the Clipboard

    I am running InDesign CC, the current version as of March 2018, however I have seen this same bug in older versions of the program. It is not unique to this version.

    We use Apache OpenOffice 4.1.0. If there is ANYTHING in the clipboard copied from ANY part of Open Office, it will cause a repeatable InDesign crash. The clipboard data could be text from the OpenOffice Writer program or cell data from the OpenOffice Calc program...it doesn't matter.

    With Open Office data in the clipboard, if I attempt to use any of the right-click menus, or choose an item…

    2 votes

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix of the issue is now available in InDesign’s latest March ’18 update.
    Please upgrade to the latest version InDesign CC 13.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  10. InDesign crashes while moving pages between 2 documents

    when I use the "move pages" command the program stops responding and stops working. I'm from Brazil, and I'm using google translator.

    2 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  11. Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and

    Indesign 2018 is a disaster, full of bugs and crashes at any time.
    This was a good program, but now it's just a misery. Costs both time and money.
    I will work with older versions in the future and hope that any new player will find a better software.

    It would not be wrong with a phone number on the website, but you're probably ashamed.

    Peter

    2 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  12. InDesign CC 2018 crashes when copying textbox with anchored object into Photoshop CC 2018 document

    InDesign crashes when I copy a textbox with an anchored object from Indesign document into Photoshop document

    2 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Issue is fixed with InDesign’s latest 13.1 update.
    Please upgrade your InDesign for the resolution of the issue.

    Thanks,
    Abhinav Kaushik

  13. InDesign 17.0 crashes on launch after removing a previously installed CEP Extension

    Steps to reproduce in InDesign 17.0:

    1. Install a CEP extension folder manually to ~/Library/Application Support/Adobe/CEP/extensions
    2. Launch then quit InDesign
    3. Delete CEP extension folder installed in step 1
    4. Launch InDesign, it will crash when "Starting up panels"

    As a workaround deleting the following cache folder allows InDesign to launch again.
    ~/Library/Caches/Adobe InDesign/Version 17.0

    This was not an issue in ID 16.4

    InDesign 17.0
    Intel Mac running macOS 11.6.1

    1 vote

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.1.105). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

  14. Crashes when font file is moved *every single time*

    This will crash InDesign (and Illustrator and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:

    InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2

    I'm using OSX 10.15.3 Catalina

    Try this:

    –add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
    –make a new document in InDesign, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
    –move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
    –app will crash EVERY SINGLE TIME.

    Once again, this happens…

    1 vote

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    Closed: Fixed  ·  amaarora responded

    This has been fixed in latest version of InDesign. Please update your application from Creative Cloud Desktop.

    Thanks

  15. Crash when searching for column break

    Indesign 2018 crashes when searching for column break (~M) – with Find/Change dialog box or via script. It works for me with CC 2017. Not yet tested with CC2019.

    The document with 500 pages was newly created with CC2018. It was tested with several computers, always with the same result.

    Example document can be downloaded here: https://adobe.ly/2SGVPsy.

    Happens in CS6, CC 2019 as well.

    Find/Change for Column Break in GREP tab of Find/Change crashes InDesign.

    1 vote

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    -Aman

  16. crash when deleting line

    InDesign crashes on selecting a specific line in TOC

    Hi! When trying to delete some lines in the TOC, some lines cause crashes. For one line it seems impossible to delete it. When selecting the line or the space the cursor freezes within seconds and a crash report appears.
    On reopening the file an error message appears, though the file can be opened.
    Attached are two screenshots and the file.
    Regards,
    Peter

    version 13.1x64

    1 vote

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  17. Anchored object in table cell

    1. InDesign version 13.1
    2. Paste anchored object next to text inside in table cell.
    3. Anchored object acts as normal as if pasted in a normal paragraph.
    4. InDesign stalls and crashes; have to force quit to close.
    1 vote

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  18. InDesign crashes on launch with clean preference if Brother Printer is default printer

    On STRG+P InDesgin (CC18 / 13.0.1 x64) crashes! Working on PC WIN7 64 bit. It happens on existing Document choosing Printer Brother MFC-6890. If I create a new Document ans I can choose PDF oder other, it works. Choosing Brother-Printer -> Crash!

    1 vote

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have fixed the issue with InDesign’s Mar 2018 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you’re unable to see the update, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  19. Object style size property crashes InDesign when used with Libraries

    I have recreated this bug on both Mac and PC InDesign 13.0

    1. Create a text box
    2. Insert a table with any number of table cells
    3. Draw a rectangle anywhere
    4. Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only
    5. Apply the Object Style to the rectangle
    6. Cut and past the rectangle into one of the cells of the table
    7. Create a new Library file
    8. Drag the text box into the Library
    9. Try drag the Library item back out onto the page... It should crash.

    This has become very problematic for us because…

    1 vote

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  20. amstelvarAlpha

    Activating font "AmstelvarAlpha" crashes inDesign CC 13.0. Having the font activated on startup also Crashes inDesign.

    Disabling the font fixes the problem.

    1 vote

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We’ve fixed the issue with InDesign’s latest Mar’18 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

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