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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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25 results found

  1. crash on create merged document

    Indesign 2018 cc on mac os 10.12.6, crash on "create merged document" in data merge menu if more than approx 100 records in data file . "export to pdf" works. We have some files that need editing after merge so need this to work. Worked before 2018 update on same files that are causing crashes now. Seems to crash at point its going from a temp file to creating the finished file after the merge has happened. Tries unsucessfully to "recover" a temp file on startup after crash. Is entirely repeatable. System and user usage together never goes above 60%…

    3 votes

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    14 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  2. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

    I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

    MacBook Pro (15-inch, 2017)
    MacOS High Sierra Version 10.13.3

    …

    22 votes

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    37 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  3. InDesign CC Server 2018.1 crashes when applying masterSpread to a page

    InDesign CC Server 2018.1 crashes when applying masterSpread to a page.
    The code attached in file "Script.txt" crashes when executing "item.appliedMaster = masterSpread;".
    The file "File.indd" is on which I execute the script.
    I works properly in InDesign CS6 and InDesign CC 2018.1.
    I've been searching on Internet and I couldn't find any issue similar to mine.
    I think it is a bug but maybe I'm missing something prior to execute that sentence.
    Thanks.

    10 votes

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    FIXED  ·  1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  4. Index Panel's Update Preview Button Causes Hard Crash

    The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

    I figured out what causes the crash with 100% reproducable results. Here's how you do it.

    1) Create a multi-document book.
    2) Open one document in the book.
    3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
    4) Open a different document in the book.
    5) Repeat step 3 in this different document, with the same entry data.
    6) In the Index panel you will see two…

    1 vote

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    4 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix of the issue is now available in InDesign’s latest update.
    Please upgrade to the latest version InDesign CC 15.0.2 for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign team

  5. Spanning columns crashes program

    Working with span columns with large documents creates a bug invested document. I'm working on a document now that crashes everytime I make any change to it. So much for professional program.

    7 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

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