In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

How is this issue considered “expected behavior” when:

1) Setting Adobe PDF presets and Transparency Flattener presets to "convert text to outlines" is a feature of the software
2) It has worked flawlessly in ALL previous versions of Illustrator and InDesign

This is a pretty common practice that designers use when creating print documents. Most printers require all text to be outlines when receiving project files. It is very time consuming to manually change all text to outlines when you're working with a 100+ page project file. This feature, which I and countless others use on a daily basis, prevents the error of accidentally saving over a working file as well as saving time when preparing documents for print.

If this feature (which is still showing as a feature in the current version) has been removed, I deeply implore you to bring this feature back.