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M. Grau

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  1. 1 vote

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  2. 1 vote

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  3. 1 vote

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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  4. 1 vote

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  5. 2 votes

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    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

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    M. Grau commented  · 

    29. November 2019, Indesign-Version 15.0 x 64
    The Problem still exist. Can you fix it please? That make me sick!!!

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    M. Grau commented  · 

    29. November 2019, Indesign-Version 15.0 x 64
    The Problem still exist. Can you fix it please? That make me sick!!!

    Today's news: The problem is not resolved, it still exists! Please read once again my original error description and adjust exactly, then you will immediately understand what is meant.
    By the way, the same problem exists if you just try to change the page order. For example, if page 1 is moved past page 2, page 1 should become page 2, and page 2 page 1. In fact, page 1 will become page 3. This will happen on any page, whether you move it forward or backward shift backwards. She always ends up in the wrong position.
    This text has been translated from german into english by Google translator.

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    M. Grau commented  · 

    The Problem has been fixed, thank you!

    M. Grau supported this idea  · 
    M. Grau shared this idea  · 
  6. 1 vote

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