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1. Save Preferences

   294 votes

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   16 comments  ·  Adobe InDesign: Feature Requests » UI  ·  Delete…  ·  Admin →
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   Completed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi everyone,

   InDesign provides an option to export and import User Settings, providing users with a smooth and enhanced experience to restore their custom settings if needed. The feature is now available in the latest InDesign 2024(v19.3.0.058) 

   Helpx article - https://helpx.adobe.com/in/indesign/using/export-import-user-settings-indesign.html

   Please let us know your feedback in the comments.

   —

   Sanyam Talwar(he/him)

   Lorenzo Norfini supported this idea  ·  Jan 26, 2019

2. InDesign CC 2018 stalls to a spinning beachball right after opening for a brief time

   13 votes

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   41 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
   As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For the majority of the users the issue was intermittent and is no longer reproducible.
   3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   Please note that we have created separate threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each of the root causes separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
   As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For the majority of the users the issue was intermittent and is no longer reproducible.
   3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   Please note that we have created separate threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created… more

   An error occurred while saving the comment
   Lorenzo Norfini commented  ·  Nov 19, 2018  ·  Edit…  ·  Delete…

   I pay a considerably high fee for the usage of your products. I'm a professional that has to use his software whenever he needs it. It's since this morning that I can't use InDesign due to some mysterious reason (yesterday I had no problem). I can't neither move the cursor without that spinning ball keep rotating for tens of seconds uselessly. I HAVE TO WORK!!! So tell me what I have to do in order to make your software working again. Mac OS 10.3.6 / InDesign CC 2018 (but it is the same with InDesign CC 2019) / Suitcase Fusion 20.0.1)

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