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The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.
If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.
If you face any problems with the new update, do let us know in the comments.
The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Adobe InDesign team
We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.
If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
In case you continue to face the same issue after the upgrade, you may reach out to us at email@example.com.
For any other problem related to packaging workflows please create a new thread.
We are closing this thread for now.
Thank you for your patience all this while.
An error occurred while saving the commentClaire commented
I am having the same issue.
Mac OS 10.14
I am trying to package files that live on a dedicated network (storage hosted on windows server) onto my desktop.
It happens every time I try, even after a restart