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1. Shortcuts and keyboard keys stop working.

   32 votes

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   73 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

   Hemda Bella supported this idea  ·  Feb 1, 2018

2. Proportional Scaling Using Shift Button Not Working

   108 votes

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   280 comments  ·  Adobe InDesign: Bugs » Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while; we really appreciate your support!

   Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

   For now I request you to follow the below provided KB doc for the quick workaround of the problem.
   https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

   In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

   Regards,
   Abhinav Kaushik
   InDesign Team

   An error occurred while saving the comment
   Hemda Bella commented  ·  Feb 1, 2018  ·  Edit…  ·  Delete…

   I have the same problem! I've reported it on the forums but nothing happened... I'm working a Mac with OSX el capitan 10.11.6 and Indesign CC 2018.
   This thing is so frustrating! Illustrator also have bugs with the keyboard commands when you're not on english.
   Hope you'll fix this.

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