Matt

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  1. 18 votes
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    29 comments  ·  Adobe InDesign: Bugs » UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

    Matt commented  · 

    Only happens in InDesign, clean install on clean install of MacOS - and appears fixed after applying MacOS 10.13.1 update... Will report back if it recurs.

    Matt commented  · 

    Same problem trying to duplicate pages or master pages. Seems the modifier keys simply aren't being recognized (at least onMacOS High Sierra).

    Matt commented  · 

    Holding the Option key while click & dragging on an object no longer duplicates the object – just drags the original/target object.

    Matt supported this idea  · 
  2. 82 votes
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    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

    Matt commented  · 

    Reporting same problem here: on MacOS High Sierra

  3. 87 votes
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    45 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

    Matt commented  · 

    Thanks for getting back to me so quickly. I've tried to reproduce it with other documents and actually haven't been able to (spent the morning fully committed to the one)... It's consistent with the one document, but only when trying to copy text in a table cell from text anywhere else in the document..

    You can download the document here: https://we.tl/3hlQSOzPqw

    Try highlighting the date in one of the calendar cells, then selecting the eyedropper tool and sampling another piece of text...

    Matt shared this idea  · 

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