Pier-Alex
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105 votes
Hello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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13 votesPier-Alex
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19 votes
Many internal as well as external factors can cause the InDesign application to perform poorly.
We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.
We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, create a new UserVoice thread or Contact Adobe support.
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8 votesPier-Alex
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52 votes
Customer comments
- InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
- Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
- Performance degradation is observed if more than 1 document is opened
- Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
- Performance degradation is observed while working on indd document and not with the IDML of the indd document.
- Lag observed for almost every action from selecting objects, resizing objects, or moving objects
Troubleshooting steps tried to resolve issues
- Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.
Workarounds
- Change the…
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44 votes
Thank you for reporting the issue to us.
We are currently reviewing it.
InDesign TeamPier-Alex
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9 votesPier-Alex
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3 votes
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6 votes
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commented
Same, I really struggle on any app really, photoshop, indesign, lightroom. Dell XPS with RTX 3070 desktop AND XPS RTX 4070 laptop. Both really amazing computer. Any other non-adobe software works flawlessly. Tried all the recommendation from Adobe, still laggy and worse with each updates...
Pier-Alex
supported this idea
·
Same, I really struggle on any app really, photoshop, indesign, lightroom but espacially Indesign. Dell XPS with RTX 3070 desktop AND XPS RTX 4070 laptop. Both really amazing computer. Any other non-adobe software works flawlessly. Tried all the recommendation from Adobe, still laggy and worse with each updates...