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1. Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

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   321 votes

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   240 comments  ·  Adobe InDesign: Bugs » Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminPradeep Verma (Sr. Engineering Manager, Adobe InDesign) responded

   Thank you everyone for your continued patience! Apple just released the macOS High Sierra 10.13 Supplemental Update. This will fix the cursor issue with InDesign on macOS High Sierra. Please go to the App Store to update.

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   Lewis commented  ·  Sep 28, 2017  ·  Edit…  ·  Delete…

   "One of the forthcoming updates" is not good enough. Adobe, this is your responsibility. The beta has been out for months, plenty of time to discover, communicate and fix before the public ever notice.

   I can no longer use InDesign on my MacBook Pro with Radeon GPU and now… my iMac with Nvidia GPU.

   NOT ACCEPTABLE

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   Lewis supported this idea  ·  Aug 31, 2017
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   Lewis commented  ·  Aug 31, 2017  ·  Edit…  ·  Delete…

   I have the exact same problem. MacBook Pro 2017 Radeon Pro 560, High Sierra & 2017.1. Can also temporarily fix by relaunching InDesign.

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2. InDesign is very slow

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   102 votes

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   52 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

   Lewis supported this idea  ·  Aug 31, 2017