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Tom Croll

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  1. Red stripes in InDesign document

    100 votes

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    89 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

    An error occurred while saving the comment
    Tom Croll commented  · 

    ADMIN
    Ravi Kiran (Senior Lead Quality Engineer, Adobe InDesign)

    I have had this issue now for a long time, going back many versions, but have persevered thinking the issue would be get fixed.

    I was delighted to see your comment saying the issue is fixed in Version 17.2, but now in Version 17.3, it is definitely still a problem and I don't think it was fixed in Version 17.2 either.

    Please contact me if you need more debugging, I am happy to spend time helping.

    But alas, not it's not fixed.

    I keep all of my Adobe apps up to date and I am currently running on Version 17.3 of Indesign.

    Yesterday I started a new post called "Random Blocks of Colour, screen skipping". I have copied the text of that "Bug issues" and the associated files below.

    This is so frustrating I also have this issue. Please NOTE this is still occurring in Version 17.3
    The problem appears to be random when I scroll through a document, any document but only happens in InDesign.
    I have to scroll the banded colour off the screen and then scroll back to the area I want to edit.
    I just went to capture the attached image "One" and when I went back to InDesign to get the version details the banding had changed to image "Two".

    I do have GPU Performance "Checked", But it is a compatible GPU! Therefore it should work without this issue.

    I see "DERJUNG" has suggested turning off the GPU acceleration in InDesign.

    Adobe people, this is a very inconvenient workaround and is not acceptable to us users who pay an overpriced subscription for the service and the lack of response we get in return.

    I have since turned off GPU Performance and I still get the colour banding! But now it is in Green rather than in Red!

    In frustration, I have downloaded and paid for the full Affinity suite and find Affinity Publisher quite acceptable.

    System details:
    Hardware Overview:

    Model Name: iMac
    Model Identifier: iMac19,1
    Processor Name: 8-Core Intel Core i9
    Processor Speed: 3.6 GHz
    Number of Processors: 1
    Total Number of Cores: 8
    L2 Cache (per Core): 256 KB
    L3 Cache: 16 MB
    Hyper-Threading Technology: Enabled
    Memory: 32 GB
    System Firmware Version: 1731.120.8.0.0
    OS Loader Version: 540.120.3~6
    SMC Version (system): 2.46f13
    System Software Overview:

    System Version: macOS 12.4 (21F79)
    Kernel Version: Darwin 21.5.0
    Boot Volume: Macintosh HD
    Boot Mode: Normal
    Computer Name: xxxxx
    Username: xxxxxxx
    Secure Virtual Memory: Enabled
    System Integrity Protection: Enabled
    Time since boot: 1 day 12:09

    Tom Croll supported this idea  · 

  2. Random blocks of color, screen skipping

    6 votes

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    6 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Admin →
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    Tom Croll commented  · 

    This is so frustrating I also have this issue. Please NOTE this is still occurring in Version 17.3
    The problem appears to be random when I scroll through a document, any document but only happens in InDesign.
    I have to scroll the banded colour off the screen and then scroll back to the area I want to edit.
    I just went to capture the attached image "One" and when I went back to InDesign to get the version details the banding had changed to image "Two".

    I do have GPU Performance "Checked", But it is a compatible GPU! Therefore it should work without this issue.

    I see "DERJUNG" has suggested turning off the GPU acceleration in InDesign.

    Adobe people, this is a very inconvenient workaround and is not acceptable to us users who pay an overpriced subscription for the service and the lack of response we get in return.

    I have since turned off GPU Performance and I still get the colour banding! But now it is in Green rather than in Red!

    In frustration, I have downloaded and paid for the full Affinity suite and find Affinity Publisher quite acceptable.

    System details:
    Hardware Overview:

    Model Name: iMac
    Model Identifier: iMac19,1
    Processor Name: 8-Core Intel Core i9
    Processor Speed: 3.6 GHz
    Number of Processors: 1
    Total Number of Cores: 8
    L2 Cache (per Core): 256 KB
    L3 Cache: 16 MB
    Hyper-Threading Technology: Enabled
    Memory: 32 GB
    System Firmware Version: 1731.120.8.0.0
    OS Loader Version: 540.120.3~6
    SMC Version (system): 2.46f13
    System Software Overview:

    System Version: macOS 12.4 (21F79)
    Kernel Version: Darwin 21.5.0
    Boot Volume: Macintosh HD
    Boot Mode: Normal
    Computer Name: xxxxx
    Username: xxxxxxx
    Secure Virtual Memory: Enabled
    System Integrity Protection: Enabled
    Time since boot: 1 day 12:09

    Tom Croll supported this idea  · 

  3. InDesign publish online broken links and missing objects

    33 votes

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    37 comments  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    Tom Croll supported this idea  · 

  4. pasteboard

    5 votes

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    0 comments  ·  Adobe InDesign: Bugs » Adjust Layout  ·  Admin →
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    Tom Croll supported this idea  · 

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