Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Shortcuts and keyboard keys stop working.

    CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow…

    20 votes
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    51 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. CEPHtmlEngine Helper

    Hey,

    since ID 2020 on OS X Catalina, I’ve a problem with CEPHtmlEngine Helper.
    After a while, my MacBook Pro fan is running high and in the activity window, CEPHtmlEngine Helper is running between 90 and 100%. I’ve to kick the process stop it. First, I thought its Photoshop, because I read it on google, but when I analyzing the process in the activity window, it shows, that this is caused of InDesign.

    18 votes
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    20 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. InDesign, InCopy: linked copy and image files randomly broken

    We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

    Looking for a resolution to these issues:

    InDesign: Not all…

    17 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Slow performance

    Lately InDesign is nearly unusable. Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time. Even when clicking between panels in the toolbar there is a delay of about half a second.

    I have tried ruling out potential issues like updating graphic drivers and embedding all resources into the document. Nothing works it seems like the application is just unstable. Please advise, I love to work with indesign but this is overall a very bad user experience.

    16 votes
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    12 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. No Multi-Processor support for InDesign?

    InDesign were and still is very slow. Now I work on an iMac 2017 with i7 processor with 4.2 GHz and Radeon Pro 580 8GB graphics with InDesign 14.0.1. The i7 is a Quadcore CPU but if InDesign works, it still works on just 1 Core! So InDesign ist still slow and the Beachball appears very often. Photoshop instead uses all the performance of this great machine.

    Isn't it possible, to use all CPU-cores and maybe additionally the GPU with InDesign, to increase the performance?

    15 votes
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    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. unable to change font, size, style in Script UI, alignment problem with Image on button

    Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
    Alslo image in button way OFF alignment.

    This result in uglier customized UIs than it's older versions.
    As the world population is getting older, the ability to have bigger font size and style is really needed.

    15 votes
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    9 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Slow InDesign

    This latest update for late August/September is really really really slow. It lags crazy. It's not efficient to work in. Even with small documents.
    It's the most unpleasant InDesign experience ever!

    14 votes
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    8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Display not properly refreshed

    In the latest versions the screen often isn't refreshed properly. Only after rescaling or changing to Preview mode the old data is hidden.

    12 votes
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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Performance: Import documents / style apply

    my MacBook Pro (15-inch, 2016) is super slow when importing word documents, search and replace styles or adapting styles. Does it improve when changing to the Mojave system? Or is there a conflict with FontExplorer X Pro. Any suggestions are welcome. I'm suffering…

    11 votes
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    5 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. shift doesn't work at all

    I updated the version yesterday.... shift doesn't work any more!

    10 votes
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    5 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Save window file name AND extension are highlighted by default.

    Before upgrading to Catalina, when I go to save a file or export the name of the file will be highlighted.

    I can then tap the right arrow and the cursor (blinking line) will go to the end of the file name but BEFORE the file extension.

    But after upgrading to Catalina, the file name AND the file extension are both highlighted by default so when pressing the arrow key, the cursor goes to the end AFTER the file extension.

    9 votes
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. GREP Begining of STORY not Working in InDesign 2020 15.0.3

    GREP (Begining of STORY) not Working in InDesign 2020 15.0.3

    8 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Reveal in Finder on NAS Server not working

    When using InDesign 14.0.3, on mac OS X Catalina (10.15.1), ctrl clicking the .indd file's title bar to reveal in finder doesn't work (switches to finder but doesn't reveal) if the .indd file is stored on NAS RAID server. Server connection is afp://
    Revel in Finder command works fine if the .indd file is stored locally.

    8 votes
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    8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. InDesign v15.1 slow to open and poor performance generally

    Another decrease in performance between v15.0 (whcih was already very slow compared to v14) and v15.1 on Windows 10 x64 with a very high-spec workstation.

    Particularly frustrating is when you click on the icon in the taskbar to launch the app it appears as though nothing has happened and takes 30 seconds or so before the splash screen appears and the app appears to have launched. By which time you usually tried launching it again a few times!

    6 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Printing seems to change a document

    When the only thing done is printing an InDesign document, the app acts if there were any changes made: when closing, it asks wheter to save the changes.
    This is very confusing, since it makes the user think something was changed by accident. Please make InDesign close the document without the save dialog, if nothing was changed.

    3 votes
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. CMD+O (Open File) STILL Doesn't Work in 15.0.3 on first launching InDesign

    This still hasn't been fixed!! When first opening InDesign 15.0.3 CMD+O just gives a 'dead key' beep, and it doesn't bring up the 'Open File' dialog. You must use the MENU to open the first file. After you have opened a file from the MENU, the CMD+O will then work. PLEASE FIX, for us long-time users this is painfully annoying! I have reported this in previous releases.

    2 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Open Recent numbering goes from 1 to 9, then 0 and then repeats 1 to 9, 0.

    When selecting File > Open Recent, and there are more than 9 items (I have it set to 20), the items are listed numerically from 1 to 9 and then 0. Then it repeats 1-9, 0. One would expect 1-9, 10, 11, 12, 13, etc.

    Obviously not a showstopper, but just something to fix.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
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