Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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Bug details

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  1. Indesign

    I have updated from CC 2017 to CC 2018 and opened an existing 740 page book. This is an indesign book file .INDB with 25 chapters and numerous index entries.
     
    When I view the index panel in CC 2017 all the entries are there. Screenshot index-cc2017
     
    When I view the same files in CC 2018 the index panel is completely empty and there is no index at all. Screenshot index-panel2018
     
    AND YES
    I rebuilt the preferences and the exact same thing happens. These screenshots were done after the pref rebuild when I noticed the problem.
    Is there…

    1 vote
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    0 comments  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  2. CC2018 Swatch panel bug

    The InDesign CC 2018 swatch panel displays different sets of swatches when set to different view options. “Small name” seems the most complete. Swatches are missing with the other settings especially after opening a document from a previous version of InDesign.

    1 vote
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    Need more info  ·  1 comment  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  3. color theme menu is off the screen and I can't resize it or see bottom of menu

    when i open the color them window, the bottom of the menu pops up off screen. I can't see the bottom of the color theme menu and I'm unable to resize it.

    1 vote
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    0 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  4. InDesign: 2018, newest update erases all user-saved Workspaces

    Newest update erases all user-saved Workspaces. Newest update to Photoshop 2018 doesn't...argh.

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. underline and paragraph rules don't work

    In version 13.0 can't modify the value of the line thickness, and is always the same stroke size: 1pt

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. InDesign freezing when copying a text box containing text and set to auto width/height

    1. Version 2017.1, Build 12.1.0.56, MacOS 10.12 and 10.13

    2. Steps to reproduce:
    - type some text in a text box
    - set the text box to auto width or/and height
    - copy the text box
    - voila, instant freeze

    3. Expected result:
    - no freeze

    4. Actual result:
    - freeze

    5. Video:
    https://youtu.be/VlAwB9YBIyA

    2 votes
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    4 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  7. indesign export

    I export a pdf and then decide I want to make a tweak. So I tweak the indesign file, re-export my pdf, and then the pdf doesn't update the preview! I have to re-export TWICE in order for the pdf to be updated. Anybody else having this problem?

    4 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please provide the following information:
    1. Which version of InDesign are you using?
    2. On which OS are you seeing this issue? Win or Mac?
    3. This issue is reproducible with each and every file or with some specific files?

    Regards
    Anasuiya Gupta

  8. 1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  9. Incompatible with Windows 10, won't even open

    My Windows 10 laptop simply will not open InDesign.

    2 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. Digits after spaces appear out of order

    1. InDesign CC 2017.1
    I had previously used Arabic support, and this may be contributing to the problem, even after changing Preferences back to "English (North America)" the problem persists.

    2. Create text box. Type any digit, then a space, then any digit.

    3. Digits should appear left to right.

    4. The digit after the space jumps to the left of the first digit and includes a space after. Cursoring with arrow keys through the type makes the cursor position jump around, so the misplaced digit is still reading as after sequentially, but is now to the left of the…

    0 votes
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    Need more info  ·  3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't scroll through pages in presentation mode

    2017.1 Release, 12.1.0.56 Build
    macOS Sierra version 10.12.6

    When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

    6 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
    I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

    Are you able to scroll using clicks and arrow keys?
    Is it the case that, the issue is intermittent or only happens in a specific scenario?
    Also, let us know your machine details such its configuration, OS version and Id version

    This can help us to get to the bottom of the issue

    Thanks,
    Abhinav

  12. Welcome screen freezes and does not disappear blocking workspace InDesign CC 2017

    Work space is not visible and welcome screen doesn't disappear

    1 vote
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    Need more info  ·  2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. search

    I use CC 2017, but of course have seen this issue in other versions, Mac, and PC. When typing in a search term, like search term, the letters I type in show up backward, if at all, so mret chraes... which of course makes searching impossible. I can close the program, close the dialog box, and it still keeps coming up. It's so frustrating when you have 1000s of pages and need to find multiple words in between to keep opening/closing/shutting down

    3 votes
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    Need more info  ·  2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  14. Rendering of Bitmaps with High Sierra not as smooth as they should be.

    Since upgrading to High Sierra, I am finding in High Quality Display, bitmaps are not rendering smoothly on screen or in print.

    Exporting to PDFs gets over this, but not great when composing, and needing to see images as they will be.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
    Need more info  ·  Sumit Garg responded

    Hi,

    Can you please add a screenshot for this issue.
    Also, is GPU enabled on your machines?

  15. CC library tab won't select?

    When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.

    7 votes
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    6 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please provide the following information:
    1. Is InDesign installed on the default path?
    2. Do you have any special character in the path where InDesign is installed? Like username has special characters.

    Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.

    Regards
    Anasuiya Gupta

  16. Command + option + drag no longer copies text box

    Have used this feature for 20 years and now the double arrow indicating that a box is being copied shows up, but the text box is not actually copied--the box just moves.

    5 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    This is working as it should – that is, duplicating the selected object.

    Please update to the latest available version of InDesign (13.1) via Creative Cloud application. Before launching InDesign, delete the Application Preferences and Caches to ensure that any corrupt preferences are not causing this issue to happen.

    Please let us know if you still experience this issue.

    Thanks,
    Adobe InDesign team

  17. "Show Asian Text Options" setting not appearing in Perferences

    "Show Asian Text Options" setting not appearing in Preferences after I looked under "Type" and everywhere else - make it unable to type in Chinese with InDesign

    0 votes
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    Need more info  ·  1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  18. Character missing in Adobe Devanagari font

    Please review the attachment.

    I am unable to locate or reproduce the character after the = using the Adobe Devanagari script. Need it urgently as I am working on a book.

    1 vote
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    Need more info  ·  3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  19. repeatedly opening a template in a loop eventually crashes at app.open

    Repeatedly opening and closing a template via extendscript code (for means of batch production) causes InDesign to crash at and only at app.open(PATH).

    attached file is a bare bones jsx that opens/closes the accompanying blank template either 100000 times or until it crashes (which it has done within an hour each time I have run it)

    Seems to crash anywhere from 40 to 1500 iterations in.

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  20. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

    3 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

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