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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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10 results found

  1. Opening a file with missing fonts freezes InDesign

    Opening a file that has missing fonts freezes InDesign for a minute or so. Every document with missing fonts does this. If I manually activate the font and then try opening the same document again, there is no freeze.

    InDesign 17.2.1, macOS Monterey (latest)
    My coworker is on Catalina and has the same freeze too.

    8 votes

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    4 comments  ·  Performance/Usability  ·  Admin →
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  2. Undo Not Working properly in InDesign 2020

    InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

    108 votes

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    177 comments  ·  Performance/Usability  ·  Admin →
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  3. Indesign incredibly slow or crashes with more than one document open

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned off…

    26 votes

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    10 comments  ·  Performance/Usability  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    As confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).

    We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

  4. 15.1.2 inserting ANY html is not working

    Version:
    bug only appears on inDesign 15.1.2 on OSX.
    I tested on inDesign 15.1.1 and inDesign 14.x and it had no issue.
    I also tested on inDesign 15.1.2 on Windows and it had no issue.

    Steps to reproduce the issue:
    -click on "object" -> "insert HTML code" then click "ok". changing the HTML snippet or not make no difference.

    Expected result:
    an HTML item is added and previewed correctly without any error message

    Actual Result:
    The preview of the HTML snippet is not working and after a few seconds, a dialog modal appears saying "Waiting time exceeded for HTML renderer.…

    1 vote

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    2 comments  ·  Performance/Usability  ·  Admin →
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  5. For long documents containing more than 50K characters, GREP search fails to find all matching instances

    Since updating to CC 14.0.2 on Windows, GREP search is no longer functioning properly. Not all instances of queries are found, or not found at all.
    I believe this is the case when working on documents created in an older version. In a newly created document it does work as it should.

    83 votes

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    31 comments  ·  Performance/Usability  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  6. TYPO IN POLISH LANGUAGE VERSION

    There's a typo in polish language version (marked on the picture).
    It should be "powiel" not "powile".

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  7. Indesign performance issue : slow opening, saving, exporting files

    InDesign taking up to 5 minutes to open a file. The file is a one-page document. Two minutes of nothing, then 2 minutes of a blue status bar, then another minute watching the tiny status bar on the application icon in the doc. Once the file is "open" it isn't visible until I toggle back and forth between InDesign and another application. Saving, even after changing only one text character, takes 55 seconds. Exporting a 30 page document to PDF took 20 minutes.

    40 votes

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    11 comments  ·  Performance/Usability  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  8. Shortcuts and keyboard keys stop working.

    CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow…

    32 votes

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    73 comments  ·  Performance/Usability  ·  Admin →
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  9. InDesign performance issue: New document window gives blank screen

    Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

    Steps to reproduce:
    1. File - New Document.
    2. Bingo...

    Expected result:
    A useful window with options to create a new document.

    Actual result:
    A useless blank screen (see attached screenshot).

    17 votes

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    24 comments  ·  Performance/Usability  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  10. Screen flickering - Screen turns black when moving objects.

    When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

    I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

    Build 12.1.0.56
    OS X El Capitan 10.11.6
    iMac (Retina 4K, 21.5", 2015)
    3,3 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    Intel Iris Pro Graphics 6200 1536 MB

    2nd Monior is a DELL U2414H, 23,5" at 1800p

    This is happening on quite a lot of machines in…

    35 votes

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    41 comments  ·  Performance/Usability  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue reported is at Apple’s end.
    Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.

    Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.

    —
    Adobe InDesign team

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