29 results found

1. InDesign crashes on Hyperlink panel open

   Latest version of InDesign 2018.

   Process video:
   https://cl.ly/0y1V3z190L0O

   I'm trying to add hyperlink to a text but it leads to a program crash. This happens only for 3 close lines of text in a one single file. The file has been sent to mr. Sushil's email.

   5 votes

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   7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   Regards
   InDesign Team

2. [ID-4208319] InDesign crashes while working with Hyperlink

   For some reason there is 1 page number on my TOC that keeps making Indesign crash when I try applying a hyperlink to it. Everything else hyperlinked just fine. Also, I tried to delete the text so I could maybe retype the number but that also makes my application crash.

   4 votes

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’ve been able to reproduce the issue and it is currently under investigation.

   Thanks,
   InDesign Team

3. InDesign hangs while exporting to ICML

   CC 2018 – ICML Export is hanging when trying to export.

   See attached example file*, the text box highlighted on page 4 is what is causing the problem. In the export file produced (if this box is removed) the other boxes are incorrectly formatted.

   • An .indd or .idml file was not allowed so unable to attach this but can provide if required.
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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting the issue to us. We are currently investigating the issue.

   Regards
   InDesign Team

4. idml file with frontend xml crashes with lower version indesign

   when ever we try to make idml files with frontend xml, which required to open lower version of indesign file, it get crashes. Now i got in a conclusion idml files with frontend xml does not work... can you fix.

   2 votes

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’ve been able to reproduce the issue and it is currently under investigation.

   Thanks,
   InDesign Team

5. [ID-4209324] [Indesign CC 2018][BUG] Indesign crashes when using script to remove table row

   When using a javascript to remove a table row, Adobe Indesign crashes.
   This happens when a table has only 2 rows. The table contains a header row and your script tries to remove the only body row.

   2 votes

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   Regards
   InDesign Team

6. [ID-4205759] Data Merge: Data on a master page AND on a locked layer CRASHES when creating merged document

   Best described by the original post on Reddit that was then confirmed by me: https://www.reddit.com/r/indesign/comments/7m8znp/psa_attempting_to_run_datamerge_with_data/ Try it out with the demo provided.

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting the issue. The crash/protective shutdown is reproducible at our end.

   -Aman

7. [ID-4206993] InDesign crashes when exporting to PDF, but not to JPEG

   I'm using InDesign 13.1 for a simple 12 page booklet (see attached)

   First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.

   I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to a JPEG (which did NOT crash ID); (3) tried to export a different file to PDF (ID crashed);

   There's nothing unusual about fonts or graphics here. My ID skills are very VERY basic. Thoughts? Help? PLEASE?

   I'm using InDesign 13.1 for a simple 12 page booklet (see attached)

   First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.

   I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to… more

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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting the issue. We have been able to locally reproduce the issue that refers to “ID crashes when exporting to PDF, but not to JPEG”

   -Aman

8. InDesign 2018 crashing when I go to linked endnote text

   I'm working with linked endnotes in InDesign 2018 (version 13.1), but my file originated in InDesign 2015 (I skipped 2017). I have already saved the document as an InDesign 2018 file but seem to be having problems importing a document with linked endnotes.

   I'm starting with an old InDesign file because I'm working on volume 2 of a multi-book series and want to maintain all my old styles. I don't know if that's relevant, but I have worked successfully placing linked endnotes from word in previous books already. In this one, the endnote references appear to have links but when I click on "Go to Endnote Text" from the reference point, my document crashes. When I try to add an endnote point, my document also crashes. I think the endnotes exist somewhere because there is a paragraph style and a few character styles that I can't seem to find in the document but apparently exist somewhere.

   I don't actually know if this problem is an issue with the original Word document or with InDesign but I'm really hoping this issue can be resolved before I have to import the other chapters in this book.

   Thanks!

   I'm working with linked endnotes in InDesign 2018 (version 13.1), but my file originated in InDesign 2015 (I skipped 2017). I have already saved the document as an InDesign 2018 file but seem to be having problems importing a document with linked endnotes.

   I'm starting with an old InDesign file because I'm working on volume 2 of a multi-book series and want to maintain all my old styles. I don't know if that's relevant, but I have worked successfully placing linked endnotes from word in previous books already. In this one, the endnote references appear to have links but when… more

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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting this issue.
   We have been able to reproduce the issue locally.

   -Aman

9. [ID-4209061][Document Specific] InDesign crashes while opening idml exported from .indd file

   Method:
   - Open the attached "2017-05-16CapoSlowFlowengl.indd" document
   - Export the indd document to idml
   - Open the exported idml

   Result: InDesign crashes on opening idml

   Expected: InDesign should not crash on opening idml

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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue.
   We are currently looking into it.