Karen
My feedback
5 results found
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43 votes
Customer comments
- InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
- Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
- Performance degradation is observed if more than 1 document is opened
- Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
- Performance degradation is observed while working on indd document and not with the IDML of the indd document.
- Lag observed for almost every action from selecting objects, resizing objects, or moving objects
Troubleshooting steps tried to resolve issues
- Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.
Workarounds
- Change the…
An error occurred while saving the comment An error occurred while saving the comment Karen
commented
I also tried working from my hard drive and disconnecting from the server. Same issues with slow performance. Also noticed when in preferences and switch the default Display Performance from Typical to Fast and hit OK InDesign is still in Typical Display. Same thing when going from Fast to Typical. Only way to get InDesign to the display preference of choice is to quit InDesign and then reopen it. Wondering if anyone else is experiencing this too.
Karen
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An error occurred while saving the comment Karen
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InDesign is slow to almost unworkable. Mac OS Mojave, vs 10.14.6, InDesign 14.0.3. Copy an image, import an image, save the file, etc. Turned off preflight,
Everything is extremely slow. Disable Suitcase and that did nothing to improve InDesign's performance. Have no other 3rd party plugins. I reinstalled 14.0.3 didn't help. Uninstalled 14.0.3 and installed 14.0.2 didn't help. So slow! Barely workable and can't finish my work on time.
I'm using an iMac (Retina 5K, 27-inch, 2019) ,3.1 GHz Intel Core i5, 16 GB 2667 MHz DDR4, Radeon Pro 575X 4 GB. -
5 votesKaren
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37 votes
Thank you for reporting the issue to us.
We are currently reviewing it.
InDesign TeamKaren
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53 votes
Hello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
Karen
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7 votes
An error occurred while saving the comment Karen
commented
My properties panel stays where it's supposed to but my layers, paragraph styles, etc panels don't appear. I have to reset my workspace every time I open InDesign or after switching back to InDesign from another app. Might be worth noting that I am using a second iMac as a second monitor where I keep all my panels.
The temporary solution is to change the name of the image folder so to disable the dynamic links to picture as another user suggested but this is not how to work efficiently. Is Adobe going to fix this? A response would be nice.