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John Garrard

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  1. Adobe InDesign 2024(v19.0) - Users are facing issues while scrolling using Trackpad/Touchpad

    22 votes

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    24 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Admin →
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    John Garrard commented  · 

    Okay can confirm it seems to be scrolling properly in 19.3. Note to self - three dot versions in is the new norm for updating, and don't be hasty to 'remove old versions'!

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    John Garrard commented  · 

    Can anyone confirm this is fixed [properly] in the 19.3 release?

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    John Garrard commented  · 

    Two months later - still no fix?

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    John Garrard commented  · 

    Can anyone confirm this issue is fixed in the 19.1 release?

    EDIT: Can confirm this issue is NOT fixed in 19.1.

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    John Garrard commented  · 

    Any updates on a fix timeline for this?

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    John Garrard commented  · 

    Adobe fixed the unusable 'wiped all my preferences' bug in 19.0.1 - but now once again the app is made unusable by the lack of touchpad scrolling. I see some of you other Adobe beta-testers... erm, I mean, customers, are having the same issue. So I guess I'll see you all back in the 18.5 lounge while we wait for v19 to be properly ready for takeoff!

    John Garrard supported this idea  · 

  2. Installing InDesign 2024 wiped all my preferences and workspaces

    42 votes

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    20 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.0.1.205). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

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    John Garrard commented  · 

    Do we know if this is fixed in 19.0.1? Don't really want to go through the pain of update/uninstall/reinstall if it is not.

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    John Garrard commented  · 

    It takes a lot of time to get Indesign working just the way you want it... please don't make us do all that work again Adobe. Everything's gone - like whether the 'donut' appears on pictures, the display quality, the measurement units, the dark/light background, the keyboard shortcuts, the list goes on. I can't afford the time - I'm uninstalling until this gets fixed!

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  3. shift-enter - tabs palette inconsistent with other palettes

    1 vote

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    0 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    John Garrard shared this idea  · 

  4. GPU-Acceleration on Windows

    515 votes

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    172 comments  ·  Adobe InDesign: Feature Requests » Other  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    GPU Acceleration on Windows is available with the latest InDesign 2025(v20.4.0.052). Please update to the latest InDesign via the CCD app to get this feature.

    The minimum system requirements for using GPU Acceleration on

    1. Windows are: Monitor with a display resolution greater than 2K
    2. GPU card with at least 1GB vRAM.

    Note on GPU Acceleration: High-resolution monitors are becoming the standard. With the high monitor resolutions, it is getting difficult for the CPU to handle the rendering. This is where the GPU comes into play. Rendering on high-density displays is best handled by the GPU. GPU acceleration makes the rendering of the documents faster while zooming, scrolling, and panning. The enhanced performance from using the GPU in InDesign powers features like Animated Zoom, which make zoom actions smooth and animated.

    Based on our internal tests, we found that GPU acceleration provides better performance when the monitor's display resolution is…

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