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  1. 5 votes

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    Need More Info  ·  ansjain responded

    Hi all,

    Can you please provide some more information to help in reproducing the issue at our end:
    - InDesign version
    - OS
    - Language
    - If document specific, please share a document with me
    - Starts happening after doing some particular steps, please let me know what all things you were performing before this issue happens

    Appreciate your help in reproducing this issue.

    Thanks
    -Anshul

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    Anonymous commented  · 

    I am using CC2018 and all of a sudden I can't move any objects in a document without using the arrow keys. I have tried updating to the newest version and it hasn't helped at all. My project is due this afternoon and this bug is killing me HELP

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  2. 71 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Having issues dragging and dropping objects. Ah, this sux! anyone have a fix for this. It just started happening yesterday. I am using CC2018?

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