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1. Locked text and image boxes

   5 votes

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   4 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  ansjain responded

   Hi all,

   Can you please provide some more information to help in reproducing the issue at our end:
   - InDesign version
   - OS
   - Language
   - If document specific, please share a document with me
   - Starts happening after doing some particular steps, please let me know what all things you were performing before this issue happens

   Appreciate your help in reproducing this issue.

   Thanks
   -Anshul

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   Anonymous commented  ·  Mar 21, 2018  ·  Edit…  ·  Delete…

   Same here. I've noticed this over the last two versions of CC 2017 over the last 9 months or more. Very erratic, and happens on occasion. There is no pattern that would lead to an answer. I can import an image into box, but I can't move the box. This is basic functionality of any page layout program and no matter the OS or computer, this should work. I'm using Yosemite 10.10.5 on a iMac (late 2009). Funny thing, I can drag and drop text in this text box, but not in Indesign on my computer. Go figure.

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2. Can't drag objects

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   71 votes

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   248 comments  ·  Adobe InDesign: Bugs » Others  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   We thank you for your patience all this while.

   Addressing this problem has been tricky for us given the random nature of the issue.
   Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

   Many of you must have received email from us seeking more details about the issue.

   We have concluded our investigation and came up with the below mentioned finding:

   It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
   If the user tries to drag it from any other position, the object cannot be moved.

   We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest version id 14.0.3.

   Please download and install id 14.0.3 and let us know your feedback on the new experience.

   Note:
   If you are unable to drag other types of objects (other than empty polygons), please check the memory usage of your system. It has been observed that when the memory usage reaches the critical level, dragging of the objects become difficult.
   As a workaround, you may either try to close some applications or restart the system.

   Regards,
   InDesign team

   Hello All,

   We thank you for your patience all this while.

   Addressing this problem has been tricky for us given the random nature of the issue.
   Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

   Many of you must have received email from us seeking more details about the issue.

   We have concluded our investigation and came up with the below mentioned finding:

   It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
   If the user tries to drag it from any other position, the object cannot be moved.

   We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest… more

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   Anonymous commented  ·  Mar 21, 2018  ·  Edit…  ·  Delete…

   Yosemite 10.10.5 — can't drag and drop text. This is as basic as knowing your ABC's ... doesn't work anymore after updating to the newest version of CC 2017. I'm using a late-2009 iMac and can't update to CC 2018, so maybe that's the issue. But if it is, it's shortsighted of Adobe.

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