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38 votesClosed: Different Product · Abhinav Kaushik responded
We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.
If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
In case you continue to face the same issue after the upgrade, you may reach out to us at firstname.lastname@example.org.
For any other problem related to packaging workflows please create a new thread.
We are closing this thread for now.
Thank you for your patience all this while.
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24 votesClosed: Fixed · Abhinav Kaushik responded
We have fixed a number of crashes with InDesign’s latest Nov’17 update.
Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.
List of crashes and other issues that have been fixed with the update can be found at the below provided link:
If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
We have the same problem with Mojave and Indesign (both Indesign CC 2019 and CC 2018), it doesn't crash but takes a very long time to package. 45 mins to package a 20pp document, 20 mins to package a 1pp the other day. Everything worked fine before installing Mojave.