Skip to content

Melissa

← Adobe InDesign

My feedback

1 result found

  1. [ID-4274243] InDesign clearing Undo stack frequently

    59 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    28 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

    Analysis

    • We have been able to reproduce the issue on Windows, and it is currently under investigation.
    • The root cause is that the UNDO stack is getting purged and the issue is getting manifested in History Panel.
    • The issue is intermittently(depends on when InDesign chooses to purge the stack) getting reproduced on Windows machine only. The issue is not observed on Macintosh.
    • It has started to be reported by customer recently 14-Dec-2025 onwards. A Windows update has been pushed on 09 December 2025 for Win11 23H2, 24H2 and 25H2. Refer to https://support.microsoft.com/en-us/topic/december-9-2025-kb5071417-os-build-22631-6345-5b7b15d8-96a2-4c8f-a61d-b5e1bc9618f8

    —

    Adobe InDesign Team

    An error occurred while saving the comment
    Melissa commented  · 

    I was reading a thread about this issue where the user said they have 16GB of RAM and people at their office who have more RAM are not experiencing this issue. To confirm - I also have 16GB of RAM.

    We seriously need this to be addressed. I know someone is working on it but it is maddening and messing up everyone's workflow.

    Wait - is Adobe's undo broken too? Is that why we can't go back to an earlier version? I joke, but for real. This is rough.

    An error occurred while saving the comment
    Melissa commented  · 

    This is happening consistently to me. Just updated InDesign today and hoped that would fix it but no. Also tried resetting prefs and deleting the cache folder as the internet recommended.

    I can watch the undos disappear with the History panel open. Get up to 10 - then boom, back to 3. Huge problem.

    Melissa supported this idea  · 

Feedback and Knowledge Base

(thinking…)