Dan Kerr
My feedback
2 results found
-
66 votes
Hi,
Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.
Analysis
- We have been able to reproduce the issue on Windows, and it is currently under investigation.
- The root cause is that the UNDO stack is getting purged and the issue is getting manifested in History Panel.
- The issue is intermittently(depends on when InDesign chooses to purge the stack) getting reproduced on Windows machine only. The issue is not observed on Macintosh.
- It has started to be reported by customer recently 14-Dec-2025 onwards. A Windows update has been pushed on 09 December 2025 for Win11 23H2, 24H2 and 25H2. Refer to https://support.microsoft.com/en-us/topic/december-9-2025-kb5071417-os-build-22631-6345-5b7b15d8-96a2-4c8f-a61d-b5e1bc9618f8
—
Adobe InDesign Team
An error occurred while saving the comment Dan Kerr supported this idea ·
-
109 votesClosed: Not Reproducible ·
AdminSanyam Talwar
(Senior Lead Software Engineer, Adobe InDesign)
responded
To identify the cause of this issue, we started our investigation to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2026(v21.0.0.192) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
An error occurred while saving the comment Dan Kerr commented
We are encountering this issue using the HTML (Legacy) export feature. Unfortunately, it appears to be somewhat random what character gets replaced. For a while it was a lowercase 'u' and now it is uppercase 'P'. Same file but after modifying the export tagging class names to try to fix the problem. I am on the latest InDesign 20.2 x64.
As with most commenters here, we're trying to use this feature in a high production workflow. We'll be generating 10 to 20 files a week using this feature. We'll need to spend extra development time creating a scripted/XSLT solution to this issue!
Dan Kerr supported this idea ·
Reporting that we are observing this issue as well. We use InDesign in a high-volume environment with a high degree of accuracy required. If staff are uncertain if a step has been undone and can't monitor their work through the history panel, that introduces a significant chance for error or lost work which would need to be redone. Our interim process is to save a copy of the document after each major step but that introduces its own potential for version conflicts etc.