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James G

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  1. 123 votes

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    Hi,

    Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

    1. Screenshot of Memory usage while the issue is observed
    2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
    3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

    Adobe InDesign Team

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    James G commented  · 

    There's plenty of people referencing to the stuttering issues on Reddit, it seems to be exclusive to Macs, but I might be wrong.

    https://www.reddit.com/r/indesign/comments/1g4vtwa/indesign_stutters_after_updating_to_2025/

    https://www.reddit.com/r/indesign/comments/1h27jeo/indesign_2025_slow_and_buggy/

    https://www.reddit.com/r/Adobe/comments/1g9w4j2/adobe_indesign_2025_slow_and_laggy/

    https://www.reddit.com/r/indesign/comments/1guscm1/indesign_2025_is_horribly_slow/

    The 1 key issue is kind of mad though, haven't ever seen anything like it. In hindsight, it might have been native to the file I was working on at the time, the person who built it has a habit of doing weird stuff when building documents. Either way, the stuttering/freezing is a much bigger issue.

    I ended up reverting to InDesign 2024 because 2025 is such a mess. Hopefully, the stuttering/freeezing gets patched out soon. I don't like upgrading this early, but someone at my agency jumped the gun forcing everyone else to upgrade for file compatibility.

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    James G commented  · 

    This is the worst update to InDesign I've ever experienced.

    I'm about 15 years deep into my design career now, and this is the first time InDesign has been straight-up unusable. I've had to revert back to 2024 as it's impossible to work with 2025.

    The issues are constant stuttering, scroll a little it freezes, select text it freezes, move anything it freezes. These little freezes add up and make it impossible to get into a good workflow.

    I was happy to see there was an update recently and thought it would fix my problem, it only added to them. Now my 1 key no longer inputs the number 1 but it bolds the text instead, I have to copy and paste 1 from another app now.

    I've uninstalled CC, and reinstalled it, I've updated my Mac OS and I've even done a complete wipe of CC, all preferences/cache/relevant system files with a fresh install. These bugs are still there.

    How did this product even get signed off? This has massively impacted my work flow, and is absolutely inexcusable for a service with such a high price tag.

    Sort it out Adobe, this isn't acceptable.

    James G supported this idea  · 
  2. 84 votes

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    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

    James G supported this idea  · 

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