18 results found

1. InDesign 2020 won't overwrite PDF

   Since updating to Indesign 2020 I can't overwrite pdf files from the export menu it says 'file is still open' when it's not. Yet another thing broken on the yearly beta test.

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   97 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.1.2

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you still face this problem.

   —
   Adobe InDesign Team

2. Do not use Osaka font for PDF page information

   When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.

   1. Name the indd file "だじづでど.indd".
   2. Export the PDF.
   3. An error is displayed and the file name of the page information is garbled.

   Osaka is no longer a very old font on the Mac. Don't use Osaka now.

   Use a font that supports semi-voiced sound marks to prevent errors. Illustrator already uses KozGoPr6N-Regular to prevent errors.

   Japanese:
   PDFのページ情報にOsakaフォントを使わないでください

   日本語版のMac版InDesignでPDFを書き出すと、ページ情報の文字にOsakaフォントが使われます。ファイル名に日本語の文字の濁音や半濁点があると、Osakaがそれらの文字に非対応なので、エラーが表示され、文字化けします。

   1. inddのファイル名を「だじづでど.indd」にします。
   2. PDFを書き出します。
   3. エラーが表示され、ページ情報のファイル名が文字化けします。

   MacではもはやOsakaはとても古いフォントです。今はOsakaを使わないでください。

   半濁点に対応したフォントにして、エラーを防いでください。IllustratorはKozGoPr6N-Regularを使ってすでにエラーを防いでいます。

   When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.

   1. Name the indd file "だじづでど.indd".
   2. Export the PDF.
   3. An error is displayed and the file name of the page information is garbled.

   Osaka is no longer a very old font on the Mac. Don't use Osaka now.

   Use a font that supports semi-voiced… more

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   9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

   --

   InDesign team

   Adobe

3. Wrong use of German term »Nutzen« in the PDF export options dialogue

   The term »Nutzen« is not used correctly as this usually refers to how many units of a design you put onto a printing sheet.

   What it should read in the options is simply »Doppelseite« or »Doppelseite fortlaufend« or »Doppelseite (Deckblatt)« or »Doppelseite fortlaufend (Deckblatt). The term »Nutzen« should be omitted completely.

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   9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

4. Id CC 2020 pdf export failure

   I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
   Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
   The same file is exported from CC2019 without any problems.
   Windows 10 with all updates.

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   45 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is available in the latest update of InDesign version 15.0.3

   Please update your InDesign application to this version to get the fix.

   —
   Adobe InDesign team

5. Links export to PDF creates "Null Alt Text" attribute in tagged PDF

   When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating and will never know that the links are not "reading."

   Also, if you have a Figure which is hyperlinked the proper structure for that in a 508 compliant PDF is to place the Figure tag inside the Link tag and assign alternative text to the Figure tag not the link tag. Now with the null text Link tags, THIS will produce a "nested link" error from the Acrobat Checker. The nested alternative text for the Figure will not be read. Unfortunately, many people attempting to make 508 PDFs are unaware of what "null alt text" is and will have a devil of a time trying to resolve the error.

   So, instead of making PDF remediation easier with this new feature in ID you have made things worse!

   Ideally if no alternative text is entered in Indesign there should be no Alt text attribute of any kind in the Link Tag in the PDF.

   I've attached several files so you can see what this looks like in the Tags panel, but to truly understand it you should try to "read" the attached PDF using a screen reader like Jaws or NVDA.

   When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

6. "Insufficient data for an image" error is shown on opening PDF in Acrobat

   We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
   The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
   We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled and were working on the new version 18.4. I then uninstalled my 18.4 version and reverted back to 18.3, and the PDF exports started working as before without the error message.

   I hope you can look into this and perhaps address it in the new InDesign version.

   Best regards,
   Mike Böger
   Moolenaar BV

   We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
   The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
   We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled… more

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   11 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest release of InDesign - version 18.5 that has just been made available publicly.

   Please download this update from Creative Cloud Desktop app to get the fix.

   
   

   --

   Adobe InDesign team

7. InDesign performance issue: Hangs when exporting to PDF

   1. Latest Indesign CC, Windows 10
   2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.

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   FIXED  ·  amaarora responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

8. ALT Text not appearing in group

   InDesign 2020

   Issue: I have a screenshot with alt text included (typed in the Object Export Options dialogue). I then have a simple red box (rectangle tool, no fill, 2pt stroke) highlighting a section of that screenshot. When I group those objects, and export a tagged PDF, I get an error in Acrobat stating that no alt text exists.

   Expected result: Alt text should appear.

   Actual result: No alt text is present, or the assigned alt text is not recognized and is flagged by Acrobat's accessibility checker.

   This issue did not exist with ID 2019.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue was made available in InDesign 2022 version.

   
   

   --

   Adobe InDesign team

9. Missing Glyphs on PDF export in InDesign v17.0

   using the google font Signika, quotation marks and colons give me a missing glyph upon export to pdf. When using v16.4, this is not an issue.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign - InDesign 17.1 available via CCD app.

   
   

   --

   Adobe InDesign team

10. Exported interactive PDF does not honour reading order.

    1 – InDesign 2020 15.0
    2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
    3 – Images should be in the right order
    4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
    5 – Order should be first block of text, image (1) and then second block of text with an anchored image (2). Result (in second screenshot) is first block of text, second block of text and the anchored image, THEN image 1.

    1 – InDesign 2020 15.0
    2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
    3 – Images should be in the right order
    4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
    5 – Order should be first block of text, image (1) and then second block of text… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

11. InDesign and Acrobat accessibility conflict

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I have added the content I want to be read in Articles and put them in the correct order
    4. I have created tags and assigned all the content correctly
    5. I have reordered the ‘Structure’ to be in the reading order too

    Please note - the order of the ‘Structure’ and or ‘Articles’ does not transfer to Acrobat (after selecting the correct export settings.

    1. Image: 2 Interactive PDF with options selected.png
       This image shows I have selected Interactive PDF and selected:
       ‘Create tagged PDF’
       ‘Use structure for Tab Order’

    2. Image: 3 Initial PDF review - incorrect content order.png
       You can see the reading order does not match either the ‘Article’ or ‘Structure’ order from InDesign which I have set up.

    You can also see that the elements are ‘Spans’ not H1, H2 and P tags.

    1. Image: 4 Initial PDF review - Tag number ordering incorrect.png
       You can see the screen readers reading order by the numbers shown on this image which again does not match the order I set up in InDesign.

    2. 5 Initial PDF review - tag h1 splitting.png
       The tag order doesn’t match the structure setup in InDesign
       Also there is another bug when reading H1 tags on multiple lines.

    You can see how the H1 tag is broken by 4 lines. This has been tested and you have to swipe 4 times to listen to the full H1 header.

    1. 6 Initial PDF review - tag h1 splitting - fix by order assigning.png In Acrobat I have then gone into the reading order and manually set the main header to a H1 tag. This then groups the text in the tag order window and fixes the issue of it being multilines. You can then also see the tag has changed from Span to H1.

    The same thing needs to be done for the other multi layered heading tags.

    I hope this is clear enough to understand.

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue is fixed in the latest release of InDesign – version 16.0

    —
    Adobe InDesign team

12. PAC 2021 Error for InDesign generated PDF : Object reference not set to an instance of an object

    I am still getting Object reference not set to an instance of an object when testing pdf files in PAC 21. This error apparently relates to 'PDF Export using ZIP compression for images shows an “Insufficient data for an image” error on opening in Acrobat.

    This was supposed to be fixed in ID 18.5 but its now happening with every PDF I check for accessibility, even a single page with simple text.

    Working for local government and its imperative our PDF files exported from ID are fully accessible and tested. Seek an urgent fix.

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    6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue is fixed in the latest InDesign version 19.4

    Please update to this version of InDesign to get the fix.

    
    

    --

    Adobe InDesign team

13. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried removing any unused or empty layers in all of the .indd linkages
    - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
    - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
    
    - I have trashed all my preferences multiple times.
    - I have restarted my computer multiple times.
    - I have tested the above with multiple Indesign files and still receive the attached error messages

    Expected result:
    To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

    Version of Indesign: 18.2 on a PC

    I'm worried this error occurring as I updated my Indesign software in the last two days.

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is available in the latest release of InDesign - version 18.2.1

    Please update your copy of InDesign to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

14. Data Merge to PDF (using the new single page export feature) does not work properly

    Using the packaged folder attached, go to the Data Merge panel and select Export to PDF. Click OK on the first dialog box and in the second dialog box, make sure the "Create Separate PDF files" checkbox is checked.
    Expected result - 6 PDFs that have correct content in each PDF.
    Actual result - 6 PDFs that have incorrect content. PDF 1 is fine, but PDFs 2-6 are the same content as PDF 2.

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in an earlier release of InDesign.
    Marking this as Fixed.

    —
    Adobe InDesign team

15. Variable font: Italic character wrongly displayed when exported to PDF format from InDesign.

    I'm reporting this bug on behalf of the type design studio Dalton Maag. To reproduce: use the provided test font, write the lowercase letter "p" in Indesign, and choose the "Hair Italic" instance, or equivalently, set:
    - the font's weight axis to the minimum,
    - the width to its default value
    - the italic axis to its maximum.

    Glyphs are shown without fault within InDesign itself. However, when exported to PDF format and opened on Acrobat Reader, there is an issue with how the letter “p” is displayed (see aktiv_vf_p_bug.png).

    We are suspecting the issue is caused by a point on the glyph with coordinate x=0. For our purpose of releasing a working version of the font, we were able to circumvent this problem by moving the offending point by one pixel to the right in the Hair Italic master. However, this is not an acceptable longterm solution from a design standpoint.

    We also suspect that the problem happens during the conversion from variable font to a static font for inclusion in the PDF, because we extracted from the PDF the static Hair Italic font that gets embedded, and saw that the bottom right point is misplaced in that font.

    I can't attach the pdf but I can send it to you for reproducibility.

    I'm reporting this bug on behalf of the type design studio Dalton Maag. To reproduce: use the provided test font, write the lowercase letter "p" in Indesign, and choose the "Hair Italic" instance, or equivalently, set:
    - the font's weight axis to the minimum,
    - the width to its default value
    - the italic axis to its maximum.

    Glyphs are shown without fault within InDesign itself. However, when exported to PDF format and opened on Acrobat Reader, there is an issue with how the letter “p” is displayed (see aktiv_vf_p_bug.png).

    We are suspecting the issue is caused by a point… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1
    Please update to this version to get the fix.

    —
    Adobe InDesign team

16. Type on a path on a master page does not appear on a resulting Data Merge PDF beyond the first record

    Please read this post that accurately describes the issue: https://forums.adobe.com/thread/2437061
    I've attached a file so the fault can be replicated

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in InDesign 2019 version.
    Closing this thread.

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    Adobe InDesign team

17. Image tags all grouped in their own article at the end of the tags panel

    I have set up articles in multiple files InDesign 2020 (files first created in InDesign 2019 and updated to 2020 yesterday and today). When I export to PDF, all image tags are added to a new article in the bottom of the tags panel in Acrobat DC rather than in the articles that I assigned them to in InDesign. Luckily, I preserved a version of InDesign 2019 and can open them in there and export to have the tags show up in the correct place. FYI, I also made sure my layers order in InDesign is as I want it to be.

    I have set up articles in multiple files InDesign 2020 (files first created in InDesign 2019 and updated to 2020 yesterday and today). When I export to PDF, all image tags are added to a new article in the bottom of the tags panel in Acrobat DC rather than in the articles that I assigned them to in InDesign. Luckily, I preserved a version of InDesign 2019 and can open them in there and export to have the tags show up in the correct place. FYI, I also made sure my layers order in InDesign is as I want it… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

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    Adobe InDesign Team

18. Variable font issues when exporting to PDF

    The "%" sign is showing an issue when I export to PDF. The font works with all other programs and the creators of the font have verified it is made to specification, but InDesign PDF export has an issue with it.
    Font is RobotoFlex

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue got fixed in InDesign v. 17.1, please update to this version to get the fix.

    
    

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    Adobe InDesign team